Yes, another example of Shopify making a change with a financial/price impact whilst being totally oblivious to how their customers run a business. Sorry to hear that it's causing problems for someone else. It would be great if Shopify could look in ...

@BP99 Since the update shopify did at the end of December then if you set up your store taxes to "not collecting" for EU then it should now deduct the VAT amount as you want it to. This works for us and we have now started to make some sales to the E...

At the moment you should exclude VAT although your shipping provider may offer a tax and duties paid service so you can pay the VAT and any import duty on behalf of your customer if you can figure out a way of building that cost into what you charge....

Something we've just had an issue with is product price changes being adjusted in existing draft orders, causing justifiably awkward email from a customer.Basically, some of the items we sell are high value (£1000s) and with a lead time of 1 to 3 mon...