Jun 11, 2021
I have a couple general questions about how the Shop integration works: 1. How does Shopify identify what the "trending products" and "new arrivals" are? Can we control what shows here or determine ...
Feb 16, 2021
From a technical perspective.. Let's say we have a SKU: some_random_product and that product is tied in Shopify to 3 warehouses: canadian_warehouse (0 in stock) usa_wa...
Jan 19, 2021
We have a warehouse in Canada and a warehouse in the US. We've setup these warehouses/inventory in Shopify. Let's say we have a cat bed that has 10 in stock in USA and 0 in stock in Canada. How ...
Jan 4, 2021
I need to update my EIN. It's been 2 months with no response, ticket ID: 20870303
Nov 2, 2020
We have 3 warehouses: one in USA, one in Canada, and one in HK to fulfil all non-north-american orders. We have about 50 SKUs in our US warehouse, but only 20 in the others. Ideal functionality would...
Jun 25, 2020
I have multiple shopify stores, usually I go into payouts > documents and I can download my 1099s. However, one of my store has no "documents" link. I confirm that we did > 20k and > 200 tra...
What's the best way to build a reusable DRY section in liquid assuming the store owner wants to choose new options each time the section is reused? Here are the two methods I can find: 1....
Mar 8, 2018
We want to build a bundle product. For example we have SKU: AAA for $100 and SKU: BBB for $100. We want to create a product page where if you "add to cart" then SKU: AAA and SKU: BBB get added to car...
Aug 23, 2016
Is there any way to improve my Shopify page speed scores below? Most of the issues look like they're server side Shopify issues that I can't touch but just want to confirm:
Aug 23, 2016
Is there any way to improve my Shopify page speed scores below? Most of the issues look like they're server side Shopify issues that I can't touch but just want to confirm:
https://developers.google.com/speed/pagespeed/insights/?url=vivomasks.com&tab=mobile Some of these issues seem like Shopify issues rather than my specific store. After looking at pag...
I'm trying to remove a canonical tag in my Shopify theme but I don't know where to remove it. When I go into theme.liquid, here is the last line before my closing </head> tag: ...
I'm A/B testing two versions of my site. 1. Visitor gets a cookie saying version "A" or "B" as soon as they visit website 2. Checkout page has an additional field whose value is populated...
I have a store owner who is reporting a specific bug. I want to login as that user so I can debug locally. I've copied my live database locally but I'm wondering how I can bypass the Shopify oauth pa...
Nov 17, 2015
I just built a new app called Groupie that scans your customers to see if they have large social followings on Twitter, Instagram, or YouTube so that you can reach out and try to get a mention. The a...
Oct 21, 2015
Is there a way to easily get the associated Product object from the Collect object without making a separate API call?
Oct 21, 2015
I'm trying to update the sort_value of a product. I can successfully get a product by calling product = ShopifyAPI::Collect.where(collection_id: @custom_collection.id, product_id: product).first...
Oct 21, 2015
When is the collection update webhook fired? 1. Is it fired when collection order is changed? 2. Is it fired when a new product is added to a collection?
Is there any way to track how many times a product thumbnail was actually *viewed*? i.e. once a user scrolls past a thumbnail, the *viewed* count would go up by 1. (Not the same as page impressions b...
Oct 20, 2015
I just built an app that I'm really excited about called Groupie which sends you a notification if one of your customers has a Wikipedia page, IMDB page, or large social following...
Oct 18, 2015
After the user confirms a recurring charge, my app makes a POST request, then the user is redirected to the embedded app home page. But Shopify detects that the app is not being loaded in a...
Oct 10, 2015
Is there a unique identifier in a Shopify webhook payload? I'm trying to implement a queing system.
I have a new customer webhook that is firing multiple times whenever a new customer is created. I've confirmed by connecting via the API that only the one webhook exists in my test shop. ...
On my local machine, I can get the recurring charge working perfectly. User posts a request User gets redirected to "approve charge" page User gets redirected back to the app But in ...
Oct 9, 2015
Will the below work? new_customer_webhook = ShopifyAPI::Webhook.new(:topic => "customers/create", :format => "json", :address => new_customer_callback_url)new_customer_webhook2 = Shop...
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User Activity
We have 2 legacy blogs, each with articles that get significant search traffic. We're looking to build a new consolidated blog, so that from the users perspective, there's only one parent blog with subcategories. Each subcategory might have articles ...
When setting up my Canadian market in Shopify, I accidentally chose to use ‘subfolders’ which creates a duplicate of all our URLs for Canadians (adding “/en-ca/”). Unfortunately I only noticed this after a few months so a bunch of these pages have be...
03-14-2022
We have a single SKU that we're unable to ship outside of the US. So I've created a shipping profile for this specific SKU which doesn't include any international shipping rates. But now, when an international customer checks out with this SKU and an...
Hi there - Shopify is notifying us that we need to start collecting sales tax in some states. I was wondering - are we allowed to NOT collect sales tax from customers (i.e. include it in price) but still pay the state as if we collected the tax? Or a...
A lot of times we issue small refund/discounts after an order has been placed. I noticed Shopify rolled out some new functionality which automatically cancels/removes the item from the order when a partial refund is issued. Any way to turn this setti...
I have the FB pixel installed correctly via Shopify > Preferences and it's tracking my events. However, when using Klaviyo forms I am trying to track form submissions as lead events. As per Klaviyo instructions, I've added a callback to the bottom of...
07-16-2021
@ryanpwaldon yep! What should I do? robots file?
I have 2 blogs, each with their own ranking articles. I want to redirect blog A to blog B, but I don't want to delete Blog A because that will change all of it's URLs and hurt rankings. But shopify won't redirect a URL unless the original page doesn'...
There are lots of "back in stock" apps that allow customers to signup when an item is out of stock across all shopify locations, and then notifies those customers when quantity at any location goes above zero.However - we're looking for a back in sto...
Yeah this is annoying, we just switched to multi origin because we have warehouses on both coasts, but now we can't charge flat rate shipping? It shouldn't be the only option to have to pay more based on where products are shipping from.
In case anyone in the future is interested, here's what we ended up doing: 1. Install this chrome extension which will autocomplete fields on a specified URL (in this case, your shopify admin) based on a list of preset options2. In the chrome extensi...
Our team uses refunds as a way to identify issues with products. Anytime a refund is issued in Shopify, order data is automatically exported to google sheets with order_number and reason_for_refund_notes. The problem is that the "reason for refund" i...
