Thanks for letting me know. The reason they do it is to push customers intousing Shopify payments so they can take their cut of payment fees plus alsomake money from the exchange rate.It's very frustrating and does not deliver a good customer experie...

Hello I am writing to see if anyone else has had this issue which is a major flaw with shopify. Recently I have added a shopify b2b site. My customers tend to pay on 30 day terms but they pre order 6 months ahead as we have a clothing business. My cu...

I would like to know this. We just had a German customer getting charged VAT on recipt of the parcel but itwas booked under IOSS. We have not uploaded the order into the cross border system though.This is the only one we have had an issue with to dat...

    

HI MattWhen did you recieve this email? I just checked the backend of shopify and could not see any info on this change.Thanks 

Ok this does not seem conclusive but I understand the authorities are not prepared for this.As long as you can confirm the VAT will be returned to us on a customer return this is ok.

Hello Can you clarify this?"Crossborderit also can return some of the funds if it is returned (highvalues)"Can you confirn in the event of a return all the vat is returned except for your transaction charge?This is important as we are a clothing comp...

I am not sure if you get customer order returns but the benefit with the ioss return is that we can reverse any vat we paid when we recieve a refund. I am not sure if we will be able to do this with the Royal Mail PDDP.I believe with there solution o...

I agree its a nightmare I I think the situation will be changing daily.I see Royal Mail testing a solution that could avoid ioss registration but work in the same way > https://www.royalmail.com/import-one-stop-shop-ioss I think I will start with tax...

I recently found this company who  allow you to use their ioss number which means you don't have to register yourself and pay high reg fees. They charge per packet like taxamo but seem cheaper and the customer service is much more responsive.https://...

Thanks, alot of our eu orders go through marketplaces so taxamo is not a bad option. Happy to look at your offer if it includes IOSS.Is it your own network or do you use other courier networks, if so which ones do you use? Thanks 

I agree, if not I believe simplyvat can do everything for £175 per month. Alot of our eu sales went through marketplaces so not sure if simplyvat is worth it for us.I am sure more services will be rolled out shortly.  

On the Royal Mail website there is an integraton called taxamo which looks like it will take the place of an EU intermediary and handle all the ioss for you.https://www.taxamo.com/taxamo-assure-rmgI have asked shopify to see if they will develop an i...