Good Morning, I have an online boutique and will generate 100k in gross sales this year. I spend 2-3 hours a day (at the very most) and only Monday - Friday on it. All merchandise i...
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I refunded them all. I couldn't take the risk getting chargebacks for over 500+ orders and losing $15 chargeback fees on top of money I was holding. Then I would really be in a huge mess. I lost all the processing fees. Turn on your manual capture p...
Do not ever turn off manual capture. They tried to do it again about 2-3 months after the first attack but because manual capture was on I only received about 2-3 orders and then they stopped. How you know its starting is if they start doing one or ...
Hello, absolutely. Turn on manual payment capture immediately. I refunded all the orders. How I lost money is because when automatic payment capture is on you are being charged 2.4-3.4% to capture that payment. I had $200,000 in fraudulent orders. So...
Also, all of the orders were coming through Tapcart and they also did nothing to help us. We had 0 issues until we downloaded Tapcart and started using them. If all of your orders are through Tapcart then this is super fishy because I have a friend w...
Yes! It's called Credit Test Fraud. People use smaller companies like ours to test cards and if they work immediately request us to cancel so that the cardholder doesn't find out and they can use it at Nike for example or a store that sells items tha...
04-07-2023
In the past two days I’ve received 20+ orders that are fraudulent. Each order is $2,000+! My average order value is $50. Clearly it’s fraudulent and I cancel them immediately but they won’t stop ordering. They originally all had a Saudi Arabia addres...
07-14-2022
Currently 7/14/2022 and still cannot access the reports. We cannot run any of our reports such as balance sheet, income statements or cash flow projections without it. Is there a way for us to find out when this will be fixed?
I have been receiving Facebook/Instagram orders and just today, for the first time, we are showing all orders placed through Instagram shopping and Facebook shopping on hold. When we use a cell phone to pull up the order the items don't show but all ...