I have had equally unhelpful responses though I have pushed them pretty hard on this and raised at least 2 or 3 tickets about it.  One thing that was left out of all the info above was that the accounts where they did switch it of may well have been ...

I think all you need to do is got to Settings/Markets and top right you will se Preferences.  In there there is a Taxes option (last section) where you can turn on the "Include or Exclude Tax based on your customser's country". So long as you are not...

Hi @DazC I have the exact problem you outline above and am just wondering if the "hidden" feature solution is still working/relevant? I know that some new settings have been made available in Tax etc but I cannot work out which will not break the Goo...

No, you are fine if you did not grant him access to manage your store.

You need to get the code he added removed.  If you have a theme backup from before he did the work, just restore that and then delete the theme he worked on (oh and delete his access to your site).   Then use GTMetrix to check one of your product pag...