Hi all. We are working through transitioning from Square POS for our brick & mortar store to Shopify. We use Shopify for eCommerce. Our Square loyalty program is currently widely used by and popu...
Mar 31, 2014
Are the card readers free? How do I order them?
Mar 30, 2014
In our local store all food sales are exempt a portion of sales tax. Based on the info here: http://docs.shopify.com/pos/operating-pos/cart/adjust-tax-rates It appears our tax is bas...
Mar 28, 2014
Did I read this correctly?? Is the transaction fee now gone? 2.4% + ZERO Transaction fee?? If this is true, this is huge. Thanks Shopify for listening!
Feb 10, 2014
We received chargeback in our shop. We use Shopify Payments. We have ALL the Fraud Prevention options selected in admin. The customer claims their card was stolen and was used to purchase item...
Jan 5, 2014
The search bar on the home page used to search our entire site including the Blog. Now it only searches products. For example if you go to our home page: http//www.redstickspice.com and search "Ch...
How can I stop apostrophes from being HTML encoded. All of the links to our pages display weird characters in place of apostrophes. This occurs when others post our website link on Facebook an...
Aug 31, 2013
Why is Shopify Payments taking 10 days to hit my account. I was told 7 days max, but our payments are averaging 10 days. Why is there a delay?
Aug 31, 2013
Seems like this has been fixed before, but when duplicating a product the PAGE TITLE remains fixed to previous title. When entering a new title, it does not copy into the Page Title field, but ...
Aug 30, 2013
The new POS app is a welcome addition to the family. Its a platform that is perfect for my business. The only problem is your price structure. Your .30 per transaction fee is way over priced a...
Jul 1, 2013
fixed
Jun 30, 2013
How do I offer a discount of 20% Off + Free Shipping on orders over over $40?
Jun 29, 2013
BUG: When revising a product description- by highlighting some text and selecting the add link button and then saving, the page is rendered with no space on the preceeding word. It is necessary to g...
Jun 27, 2013
I would like a dedicated method at check out to allow customers to place an order on the website that would be picked up at our local store. Currently I have created a "FREE IN-STORE PICK-UP" ...
Jun 23, 2013
Has somthing changed in Shopify 2 regarding Google Analytics? My data has stopped flowing to Google Analytics on June 10th.
Jun 17, 2013
I have been reporting issues with my site for months. These issues still persist. Will this ever be addressed? Whenever I need to edit products, I end up spending three times the amount of time nec...
Apr 21, 2013
I would like to add an option to our shipping: FREE-IN STORE PICKUP so customers can place an order online and pick it up at our retail store. Simple enough...but the problem is that since the ship...
Apr 3, 2013
When duplicating a product for quicker entry of multiple items with similar attributes, the Handle is automatically set to copy-of-XXX rather than the new name that is entered immediately after ...
Mar 15, 2013
When I import a .csv into Shopify 2, it is deleting random images. I can't reproduce a solution. I know Shopify will delete your images if you do an import with no image source(s) -- but the ...
Feb 10, 2013
Moving a Blog to a new category is not functioning. Also the ability to schedule blog posts is really a requirement not an option. I realize there is an app, but it does not function properly, and ...
Feb 6, 2013
New Shopify site has been live a week. Just received this email, from a customer who received our Newsletter (MailChimp) with links to new site: Just a head's up...when I click the links to you...
Feb 5, 2013
It sure would be nice to be able to edit the date of a Blog post. This is extremely useful when setting up the Blog for the first time and populating it with old content
Feb 3, 2013
Import products on Beta 2 is not functioning
Jan 30, 2013
www.redstickspice.com Any feedback or advise is appreciated. I am working now on replacing all the product images, the majority of the images on the site were imported from our old Yahoo store an...
Jan 30, 2013
In our state we have multiple taxes. For example food products are exempt from a portion of sales tax so we only charge a total of 3% for food products and 9% for gift items. How do I tax different...
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User Activity
did you ever get a solution? The problem we have is that we have three registers in the store and even though we select each registers default printer, Shopify POS keeps changing the default printer. Why cant we lock each printer to a single POS?
12-17-2022
Very happy with Smile, been using it for several years nowwww.smile.io
Per location
05-11-2021
I dont think Shopify moderates their own forum as they refuse to comment...but hopefully they read this suggestion and finally realize how absurd this limitation is on their customers.Come on Shopify please fix this...or at the very least respond tha...
04-26-2021
This is not resolved and Shopify remains silent....as if we aren't customers.
04-18-2021
We have been asking Shopify to fix this half baked feature since the day POS was introduced and they have been completely silent. The current implementation is completely useless and in our case causes our customers to be charged the wrong tax amount...
Shopify POS is functional and great to have if you are already on the platform. That being said it has glaring omissions and limitations. I would consider it a beta app with basic functionality missing that is required to run a retail store. Support ...
Shopify can you please respond to this request?
Since we can only have (1) "Add Custom Sale: button in POS, its imperative that you allow us to assign the correct tax override to this item.In an ideal world we should be able to have several of these buttons for different product collections, which...
03-25-2021
Can anyone from Shopify please respond?
01-25-2021
MERGE CUSTOMERS- This is a glaring omission, and until its fixed I dont want any other feature added.
01-14-2021
Its 2021...THIS MUST BE FIXED NOWWhat is the status of this request? WE MUST KNOW WHAT IS GOING ONWe receive daily email from customers that either cant find past orders, made a purchase but didn't receive credit in our Rewards Program, or want to ch...
01-14-2021
PLEASE RESPOND.Can we at least manually one by one change orders to a different account, then delete the old account. We must be able to fix this or we have to switch to another vendor. We cannot go forward with this problem...its compounded every si...
Shopify,What is the status of this request? IT MUST BE RESOLVED IMMEDIATELYWe receive daily email from customers that either cant find past orders, made a purchase but didn't receive credit in our Rewards Program, or want to change their email addres...
12-20-2020
redstickspice.com
