Dec 23, 2017
Hi, I'm using the Classic theme and I need to separate the logo from the main menu. It cannot be done from the UI so I need help with the code. It looks like this: And I need it lik...
Nov 16, 2017
Integration Manager with Fedex stopped working for my store 2 days ago... anyone experiencing this? Any ideas on how to troubleshoot? Thanks!!
Hi! What is the best way to be able to use Shopify shipping for multiple shipments for same order. Sometimes I have to divide my packaging in 2 or more boxes for the same order but I want to be a...
Jun 5, 2017
I saw these ads on my mobile but can't find an option to create them. I thought they were canvass but these have prodcuts in a catalog or something like that... any ideas??? ...
May 10, 2017
I recently run an offer on my website and got many messages from mobile users that were not able to see/find the DISCOUNT input field during checkout on mobile devices. Checked it myself and realized...
Since my store is new I'm making tons of tests and I'm not receiving a lot of traffic, so my own visits make the stats that Shopify provide useless. I need to exclude/filter my IP from the Shopi...
Oct 9, 2016
I want my BUY BUTTONS (add to cart) to take the customer to the cart page with the product added... right now it adds the product and opens a side drawer and when the Checkout button is clicked from ...
Mar 11, 2016
Is it possible to add a feature to the product page of the Classis theme? The feature would be to click on the main product photo to get a full size version popup. Thanks! PS: this is an e...
I need to include the following code below the collection description in collection.liquid, IF AND ONLY IF products in the selected collection have tags. <p>⇩ Narrow yo...
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User Activity
12-21-2024
OverviewI would like to request a new feature that allows merchants to duplicate an abandoned cart directly into a Draft Order with a single click. This functionality would enable seamless editing and customization of abandoned carts, significantly e...
OverviewI would like to request a new feature that allows merchants to duplicate an abandoned cart directly into a Draft Order with a single click. This functionality would enable seamless editing and customization of abandoned carts, significantly e...
Crickets..... wowTHE PROBLEM PERSISTS19:56 Julius (Support Advisor): So the developers had taken a look into the integration with the automatic shipping calculations we have and it was indeed confirmed that there is an error.19:56 Rodolfo A: yep19:58...
I was told by support there was indeed a incident report about this. Where can I access this so called 'incident report'???
I'm experiencing a significant issue with Shopify's USPS shipping rate calculations, especially when it comes to large items. Context:Most of my products are large and ship in big boxes, so I assign each product its calculated dimensional weight (not...
Hi @theanton We do have other questions that we asked in several posts... are you still happy to answer them? We would love to hear from you or someone from Shopify.PLEASE HELP!Thank you
Hi,DETAILS: The option to tag products on Instagram Stories disappeared after I updated the Instagram app on my iPhone.I can tag products from my catalogue on regular posts but not from Stories. Any ideas on how to fix this?Thank you in advance!
This happens to us A LOT!Even when clear proof is presented the credit card companies side with the customer and that's it. This is totally unacceptable.It would be great if someone from Shopify can comment about this.I think direct verbal communicat...
06-09-2024
This happens to us A LOT!Even when clear proof is presented the credit card companies side with the customer and that's it. This is totally unacceptable.It would be great if someone from Shopify can comment about this.I think direct verbal communicat...
I need some advice on handling a chargeback issue that I recently encountered.A customer filed a chargeback claim with her credit card company, which she won. The order consisted of 14 items, but only 3 were damaged in transit. Despite this, she clai...
05-29-2024
I agree and raised the issue myself. The 'new' interface is REALLY BAD and useless. Also, it doesn't work and calculate shipping cost properly. PLEASE GO BACK TO THE PREVIOUS ONE which had no issues at all.
DETAILS:I'm experiencing an urgent issue where customers are reporting inability to enter their credit card information during checkout; input fields greyed-out. A customer has sent a screen capture showing the problem. It's now 10:30 AM, and we have...
Found a solution here: https://community.shopify.com/c/shopify-design/how-to-increase-product-per-page-limit-on-the-dawn-theme/m-p/1324255Works!
Some of my collections have hundreds of products and it's annoying to only access 24 at a time. I need a workaround to display more, or even infinite scrolling to display more than 24 products on a collection page for Dawn Theme v 11.0.0
Hi everyone,I've noticed that in the last few days, the interface for creating shipping labels has changed.DETAILS: The new layout is causing issues with the rate calculations, making it difficult to use effectively. I preferred the previous interfac...
