Hey all! I'd appreciate hearing how some of you are handling a few of these scenarios: A customer places an order, but we forget to include an item or we ship the wrong item or w...

I accepted a high risk order yesterday, called "Stellaleanna Gianniotes," emailed her questions at kolap009@usa.com, and then proceeded to fulfill the order for a $500 gift card. While there were a c...

Hey everyone! Love to hear your thoughts here for the end of the year to try and break this month's sales goal - I'm just $301.86 away... <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> We've had a fantastic month and had some record sale...

Hi there! It would be great to hear your experience on how you have set expectations and handled undelivered international shipments? Currently, we are shipping via USPS, which means that once the...