Do you mind sharing what app was doing it? We have 28 different apps installed.  

Shopify chat support revealed that they were using Google for their address auto complete and are now switching to their own Shopify system for auto filling address fields. That explains why we've been seeing so many incorrect postal codes for custom...

Our store has been suffering the same issue. Lots of auto-completed postal codes are being populated incorrectly. I'd love to hear from Shopify as this is their checkout issue. 

I happened upon your thread as I too have a bloated email list. Shopify is now displaying Gmail and Yahoo bounce and spam rates for my outgoing emails and some of my email campaigns have been halted. I have all the same questions as you as I'm trying...

I found too many customers were complaining about our PayPal option not being available and we also have some additional manual payment gateways that were not appearing. Why? It took me a while to figure it out. When customers have an account in our ...

You can add me to the list of disgruntled store owners that don't want the express pay options in the cart. If a customer is signed into shop pay, our store's three manual payment gateways disappear, an empty white box appears where those options sho...

On Friday, shopify said everything was fine, we are not to blame, carts are functioning normally. Today we know better, my rep admitted that a shopify update caused our shopping cart functionality issue. They have since rolled back the update, here i...

I'm not sure what dependency my shopping cart has on other service providers but this morning it started functioning again. Is this a Shopify thing? Ajax? or something else? If it's my theme specifically and other themes don't have this dependency on...

Website: www.soundingstone.com It started yesterday, Friday morning Nov 10. Several customers can't remove a product from the shopping cart and I've confirmed it doesn't work. Also in the cart, the '+' and '-' will change the quantity but not update ...

As I stated in a my original post, a direct email address to any shopify support cannot be found. Please supply an email address. 

Do any of you store owners share the same frustration as me? You can't login to your admin panel, or there is an outage with POS or other Shopify issue. I can't find a way to communicate with Shopify. If Shopify still has a toll free support line, I ...

Thanks but either didn't understand my issue or you didn't read the entire post before answering. Do you have a Shopify store, probably not? If you do, try making an order in your own store on the public side and then checkout and pay for your order....

We get calls and emails from customers after they have placed an order wanting to add to their order. After editing their order we send an emailed invoice through the Shopify admin, to the customer for them to pay. Once they pay the balance for their...

I'm looking for a solution to this this as well. 

It looks like some of the backward compatibility for non-nested navigation websites like mine www.soundingstone.com is being discontinued by shopify. whether by accident or intentinally. My website suffers from 2nd level subcategories not opening in ...