Hi, I have been with Shopify for over 4 years and have a small but quickly growing all-natural facial, bath and body product company. I am starting to build out with wholesale clients in additi...
In some of my collections, like Customer Favorites, I like to set Best Selling as the presenting option. However, I have noticed that it does not correspond to my reports when I pull the best s...
I sell some items that have to be shipped by ground. Is there a way to assign only ground shipping as an option to this collection?
Because there currently is no app to push orders from Etsy to my Shopify order fulfillment I have to manually create invoices from my Etsy orders. The problem I am running into is that I will offer s...
I always offer a promo of a free lip balm when a custom buys 3 soaps. I go into Shopify POS and select the lip balm and then discount it 100%. What happens at the end of the day is that it won't send...
I only sell physical gift cards as of right now. I offer the ecards, but they aren't being purchased. The problem we have is when they are given as gifts often times the giver doesn't tell the custom...
I have 2 related suggestions to make (or if this is already possible, please advise me!). I just integrated Shopify POS with my Shopify website, and I am loving it except for the fact that every sing...
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User Activity

Nevermind!  I figured out that the draft automatically sets the state to AL and not my state. I have to go into the customer and set the state to mine and then it will take the sales tax.  It seems like it would be beneficial to let us "default" to a...
I am having this problem when I create a draft invoice in the back admin!  I create an invoice, toggle to have it charge sales tax, and it still won't figure the sales tax.  This needs to be fixed ASAP. We can't lose the sales and shouldn't have to p...
I just started having the same issue last week and cannot figure out what is going on. I was able to take some of the posted pictures, put them in Canva and rescale them again to fit the guidelines (which they were already at), and repost them. They ...
Ok, buy you guys are charging us $15/month for this option. It feels like you are giving us partial functionality and then holding us hostage for more money. Not cool.  How about you either make it a function within POS itself or you give us the app ...
Hi,  Over the last week or so we have noticed that orders are coming through from established customers without a last name. It is like the system is just dropping it.  It has happened on online orders (we thought the customer was just doing it, but ...
I need a Return Report because Shopify does not make it possible to designate on a partial return how much is for sales tax and how much is for sales (THIS IS VITAL!!). Sometimes we make a mistake and forget to apply a discount. We then have to go in...
A while ago I realized that my default box size in my Shopify store (which I need because most of my orders ship at that size) also was the default on my integrated Facebook Marketplace. However, for FB my orders are much smaller and the box size nee...
Also add my name to the list asking for this feature.   This should be a standard feature from a provider of shipping. Not many businesses sell only one size of something.  I HAVE A SOLUTION BELOW!! PROBLEM - I sell many different sizes and weights o...
Thank you for that, but they are showing individually. Is there a way to see the summary??  I need the cash summary to compare to what is pulled from a cash register daily to ensure it is being done correctly before depositing. Otherwise, it is becom...
I am having an issue on a few of my listings where no matter what I do I cannot get a product to show up in the search field under a vendor for the purchase order.  This obviously makes it really difficult to keep an accurate list of what I have and ...
I would also like to see this feature.  It doesn't seem to me like it should be that difficult to implement on the refund section of the POS system and admin.  There could be a toggle switch we could turn on that would ask if the total includes sales...
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