Hi, Lena. I looked at the page and thought I might find something with the product's canonical URL, but it appears to be fine. Did you check to see if the page was crawlable using the Google Search Console? Also, have you installed any apps that acce...

It’s probably not related to this, but if you send a link to a “bad” product would be happy to take a look.

This is a simple and elegant solution. Love it!

Hi folks! I logged in to Avalara today to start processing sales taxes for the month and had a nice banner telling me that Returns for Small Business (their product that replaced TrustFile) is going away this year. TrustFile was pretty great for us a...

And it's not entirely harmless as it ends up entering your email lists and automated checkout abandonment flows.

This is only a temporary protection tool. It lasts 60 minutes. My guess is that it is something that takes extra setup on their end (and has costs associated - like a cloudflare captcha). In any case, I have Plus and I probably wouldn't use it for th...

Update of sorts! Per several suggestions in the thread, we deleted the James James account from our system, AND we deactivated the free digital download product they were trying to purchase. So far, we haven't had a recurrence of this particular aban...

No news to report on this yet, but I did post to Twitter for visibility. Believe it or not, constructive posts to @tobi really do end up getting eyeballs at Shopify. Hopefully that will be the base here too https://twitter.com/jamiegrove/status/17574...

Ugh! That is awful! We are still seeing 10-20 of these a day on our site. Hopefully more people will report this because the more eyeballs things like this get the more attention Shopify will give it. I'm going to @tobi on Twitter. Sometimes that rai...

I haven't found any additional information myself. I assume it is safe, but it seems like something worth watching. ArrowsAim below has a new wrinkle with many additional names.

Hi, folks. As most people know Google and Facebook will both place automated test orders to verify shipping and other details. The names are fairly well-known and they always abandon before finalizing checkout. We have a new friend showing up in our ...

Hi, folks. This year Chrome will begin blocking third party cookies in Q3 (supposedly). https://developers.google.com/privacy-sandbox/3pcd#report-issues If you use the INSPECT tool within Chrome now, you can see which cookies on your site will be imp...

I'm not sure if they've rolled this out or what, but I do know that if you follow the steps I outlined you can get rid of those entires. Worked for us.

Hi, folks. We use a few custom flat rates for both USPS and FedEx. We do this because we like to control the name of the service (and the price). It also allows us to avoid any carrier API issues during checkout. Anyway, with the launch of Shop Promi...

Hmm! I tested the constraint parameter you have listed here on my own site, and it does redirect to a 404.