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I'm having the same problem.  The test email looks great, but then when I do a test order, it doesn't have anything beyond the standard template.  None of my changes show in the real order email, but the test email looks great in my inbox.
Is there a way to add a link when a customer.tags is not present?  The opposite of the example you have given?  Thanks.
I know how to make variants in Shopify.  My question is, is it still linked and automated in Printful if you do this?  Thanks.
We have multiple Brands that we would like each to have their own FB page.  It simplifies things if you don't have to have multiple Shopify accounts to run one business that has multiple shops either.  It would be great if all this was enabled.
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