@dpd1 wrote: This absolutely should be a base feature. There's no way to do it through the USPS site, because you can only get it that way if you order the labels there as well. I currently have 5 packages completely missing with zero tracking. They just show as "label prepared". Customers are now screaming at me, because of course they think we just never sent it, even though I watched the guy come and pick them up. Best part is, if things disappear for good this way, the USPS will not honor a claim. They'll tell you there's no proof you ever sent it. No amount of appeal will change that. So right now I have 5 customers furious and over a grand of merch on the line, all because of one missing piece of paper. Expecting people to pay for an app to do something so basic, is ridiculous. You offer USPS through the platform, so offer all of it properly. This is like ordering at a restaurant and they tell you plates to put the food on are extra. Absolutely Agree. This feature is a necessity for anyone doing bulk shipping. Im considering dropping shopify shipping because of it.
... View more