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User Activity
11-04-2022
Hi there, I'm Helen from Globo.To use Shopify filters, Your theme must be OS 2.0 themeDebut isn't OS 2.0 theme. There are 2 solutions for you:1. Install an OS 2.0 themes like Dawn theme. 2. If you would like to use Debut theme then you need to a fil...
We have checked in this morning, but the bug is still there. I have a solution for someone if you are getting the same issue.We only get this bug with BULK Query. For the normal query, The product order is correctly. So at this time, our team has te...
Hello, Is there any change with Shopify API ProductCollectionSortKeys from yesterday?Our team found an issue when export product in a collection with BULK API, we can't get the order of products. Could someone of Shopify API team could check the issu...
Hi @Alan Have you check this problem? I'm looking forward to hearing from you soon
06-29-2022
I recommend you should use App Embed block. It could work for both classic theme & 2.0 theme. Click to expand...This is our script that gets added when the app is installed:https://gatsby-statics.gatsby.tech/$brandslug/script.min.jsThe $brandslug is...
Hi @Alan - Thank for your response quickly. This is X Request ID:'x-request-id' => '17b25b4a-c82a-4a06-984d-9bd0bf1ab38d' For example this product: 7598066663666it is belong to 3 collections. But the data response: {"id":"gid:\/\/shopify\/Product\/...
We are using this query to export product in collections mutation {
bulkOperationRunQuery(
query: """
{
collections(query:"published_status:published"){
edges {
node {
id
title
ha...
Do you think that we can easy to cheat Shopify review?? if so you should try and see many apps has been delisted in Shopify store. For us, our team has tried our best to support customer. If the customer is satisfied, you will get a good review.Our ...
10-19-2021
Hi @FRNZCLUB & @Marty I'm Eric from Globo. I'm owner of Globo Pre-orderOur app provide full solution for Out Of Stock product. You can set it as Pre-Order product. Or you can add it as "waiting list"You can see our demo for the "waiting list": https...
Hello,I'm Eric from Globo. Thank you for using our Product Options app. In this case, I think once of your "add on" product has been out of stock. I recommend you should check inventory of your "add-on products". If there is any issue, Don’t hesitate...
09-10-2021
Hey @Ardra ,Please do following this steps:1. Go to Admin Shopify > Online Store > Themes > Select a theme & Edit code> open file: custom.css2. Add the code to end of the file custom.css.homepage-section--featured-collections-wrapper .indiv-collectio...
@Jubenor Never mind!!If you need any other apps, please support Globo: https://apps.shopify.com/partners/globo Thank you.
Hello Jubenor,I'm Eric form Globo. Please do following instruction:Go to Online Store->Theme->Edit code then go to assets/theme.css ->paste below code at the bottom of the file..product-card__info{position: unset !important;}.product-card__image-cont...
09-08-2021
Hi Joslin,I'm Eric from Globo. In this case, you just need downgrade to FREE plan. If you need further assistance, please contact us via the app store: https://apps.shopify.com/pre-order-pro
My Accepted Solutions
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