Hey Surfstation team. Currently, Shopify does not offer a native solution. However, you should try Rise ai app Through your dashboard, you can manage your entire customer list and their credit balance (works also for Shopify POS): The customer’s name and email. Total spent - the Lifetime Value of the customer. Credit Balance - the balance on the customer’s account. Loyalty Card Code - this is the code which all Store Credit and rewards will be stored on for each customer that has an account in your store. Status - Member (with a store account) or Non-Member (without a store account). Please notice that only customers with a store account will be able to take advantage of the checkout quick apply button and accumulating Store Credit using one code. Adjust Balance button - manually adjust the Store Credit balance for specific customers. Create Loyalty button - create a Loyalty Card code with an initial balance. Here is a print screen - You can search for specific customers via the search bar at the top,based on a customer name, email or customer tag. If you click on a customer, you’ll be able to see the customers details and history: Good luck!
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This is May from Shopify.
Just to clarify, are you referring to your printed POS receipt? Generally, POS receipts should have sales tax/VAT, and the grand total of the order. Here is an example of what a printed POS receipt should look like:
If your receipt does not look like the image above, it could be because VAT has its own area inside the tax section of the admin, hence it generates differently. It is quite difficult to troubleshoot the issue without looking directly into your account. That said, I am going to send you an email to the email address attached to your forum account, so we can take a further look into it.
Keep your eyes peeled for the email!
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