Nov 30, 2020
Geesh. It was fine before. Now it doesn’t show any locations. Please revert back.
Hi there - quick question. I make dough bowl candles at two price points ($24.95 and $49.95). When you search for "candle" in the search box, the result reads "from $24.95." But on the product page i...
Nov 10, 2020
There has always been a Google Map link directly below the customer's address on an order page. I just noticed it's not there tonight; it must have been removed in the last 24 hours because I u...
I updated my logo in the notifications area of the platform under "customize." The new logo loaded and shows up fine. It even appears in the preview. But when a customer receives it, they...
Hi there - rather desperate. My website is ajoyforever.com I'm unexpectedly getting the following error on attempting to log in: There was a problem loading this website Try refreshing the page. I...
Apr 30, 2019
I've reviewed past posts about chronic disconnection problems between the chip reader and iPhone. It's April, 2019, and I still suffer with this issue. Software is up-to-date and wifi/cel...
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User Activity
When I am creating a refund on the mobile app, and the amount has a decimal point (say, $7.99 shipping), I am not able to enter that exact amount as the numeric pad that pops up (required, can't go back to keyboard mode...) doesn't include a decimal....
06-24-2024
Today, when I went to create a draft order in Shopify through Chrome 126.0.6478.115, I noticed the Orders page was cut off on the right side (see first image), so there was no way to access the Create Order button. I zoomed out; no help. I adjusted t...
06-07-2024
Great hack. Will try this!
Here's the link where it's still showing up: https://ajoyforever.com/collections/fragrances-accessories
I added after the HEAD tag which removed it but also removed the header and announcement bar functionality in the customizer
Hi there - I did that, and completely cleared my cache, but still see it.
It’s still there on mobile and under “recently viewed”
Thanks. That worked for the Collections page, but still showing on Recently Viewed and elsewhere. Thoughts?
There's a small empty box under a product in the Collections page. Any idea where this is in the code and how I can remove? (See image - page is linked here as well)https://ajoyforever.com/collections/the-original-dough-bowl-candles
01-30-2024
Yes, do I just message you?
Hi all,Strange code displaying on gift cards on redemption page. Not sure why this is happening - can someone suggest a fix? I just filled out the amounts and provided art...
12-24-2023
Ok! I see the arrow at the bottom far right now. Totally missed it. Thank you!
Hi all,On the order page, it only displays 2 weeks of orders. I've tried adding a "date" filter for 90 days, 12 months, etc. but still only serves up two weeks. There's no arrow at the bottom of the page indicating more pages to scroll through, eithe...
Aware they don’t interact, I think that was obvious. Disagree this is a pricing or business issue. I don’t think it’s asking too much to embed the ability to allow either a discount code or free shipping without having to eat both.
I have seen this question multiple times, and it's a BIG issue.My normal shipping rates are based on weight. We set up an additional rate for free shipping based on purchase amount (in our case, $99+). Unfortunately, customers are stacking this with ...