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I tried a few apps and they conflicted with Zapiet Pickup & Delivery, so I ended up including this in cart-template.liquid (Retina theme), just above the checkout buttons: <p class="cart-attribute__field"><label for="your-card-message" style="font-we...
Hi, You may not see a banner asking for more information. Contact Billing instead of general support or you'll be waiting for a week for an answer if you're lucky. If you have a new account, there might be some missing ID information or a small error...
Has anyone deactivated PayPal as a payment option and gone exclusively with Shopify payments, and if so, was there a drop in sales? PayPal accounts for around 15% of payments on our site, so it's about the same as cash through our bricks and mortar s...
Bit of an update for 2023. Go to your theme settings (the part where you do your live customization), scroll down to custom css and paste it there. It worked for me on Retina 7.1.0.
Hi, I’m going to try this as well as I need a card message as well as the special instructions. 
We have had two chargebacks recently, one was initiated by the bank as suspicious, even though the customer had previously ordered from us. The other was the customer not recognizing the transaction and reporting it. In both cases, our chargeback sub...
After a few attempts I've been able to get the bank to review it (again) as they initiated the chargeback, not the customer. Shopify keeps telling me they're "transactional" and don't get any information etc, but it's them making the deductions from ...
I've had the same issue twice. The customer agreed the charge was legitimate and that they received their order, but the card processor seems to ignore any evidence you provide.
We do use a Square stand and reader for overflow. The fees are a bit higher but there’s no subscription fee so it works for us. I suspect Shopify aren’t interested in dealing with banks for eftpos because they get all the transactions & fees and now ...
We use Hikeup for our POS and Shopify online. It integrates fairly well andalso integrates with Xero etc. So paying for the Shopify POS in the plan forour web site is a bit irksome.
Nothing has happened, an I doubt it ever will, regarding integrated EFTPOS for Shopify POS. We went with another POS that integrates with our Shopify web site, using Tyro EFTPOS. Our retail shop is much busier than the web site, so we weren't going t...
Hi, We have a Shopify website, and would change from our current POS (which has integrated EFTPOS) to Shopify POS in a heartbeat if it was offered. Integrated EFTPOS is a deal breaker for us. If we can't get it on Shopify POS, we'll look at another w...
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