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User Activity
03-05-2020
Hi Joflo, In your products page, for each product and variant, there is a setting marked "This is a physical product". If all of your products have this box unchecked (ie. no "physical products" in the cart) it will skip right to the payment page, wi...
02-20-2020
Hi Mary, I tried going through checkout, and I was able to see shipping. Do you know what was in the cart at the time or the state to which it was being shipped when the error occurred? Thanks
02-06-2020
Absolutely! Feel free to send me a direct message, and I'll be happy to help where I can!
01-31-2020
Not a problem at all! In your profiles, there is a default when you create your store, called the general Profile, which is the rates for all of your products. You created the CECOM profile, but all of your products are still associated with the gene...
01-31-2020
Hey, So it looks as though this setup is only for the Profile for Cecom Distributing, but you don't have any products currently linked to that profile. What this means is that all products will be calculated based on the Shipping Setup of your "Gener...
01-31-2020
Hello, In your Shopify > Settings > Shipping page, do you have just one profile? Are you able to provide a screenshot of the rates that are set up for your 2 zones? As for the FedEx options, you may need to verify that there are no issues with permis...
Hi Dalaimamma, First of all, excellent choice of name. But for your question, in order to choose a different carrier, all you need to do is create separate zones for Canada and USA in your Shopify settings. In Shopify > Shipping in your profile(s), y...
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Subject | Views | Posted |
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823 | 03-05-2020 03:09 PM | |
22532 | 01-31-2020 07:54 PM |