Oct 21, 2020
Learn more about marketing while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics are availab...
Oct 21, 2020
Learn more about collecting and managing taxes while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see w...
Jan 13, 2020
Learn more about collecting and managing taxes while running your Shopify store in the UK. This thread is part of the Regional Support threads offered for merchants in the United Kingdom. To see w...
Jan 13, 2020
Learn more about handling shipping and fulfilment while running your Shopify store in the UK. This thread is part of the Regional Support threads offered for merchants in the United Kingdom. To se...
Jan 13, 2020
Learn more about managing your payments while running your Shopify store in the UK. This thread is part of the Regional Support threads offered for merchants in the United Kingdom. To see which ot...
Jun 27, 2019
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User Activity
03-15-2024
Hi @jorgehp1,
Okay, I see. There can sometimes be a delay with a response if our team's queue is larger than usual. I would recommend giving it a few more days but if you have not heard back by next week you can get in touch via our Help Center and...
03-15-2024
Hi @jorgehp1,
Did you receive an email from our team when you initially submitted the documents?
03-15-2024
Hi @aldilidl1x,
Thank you for reaching out. Do you mean you were meant to receive a payout from your payment gateway? If so, are you using Shopify Payments? You can view your payouts by heading to Settings > Payments in the Shopify Payment section.
Hi @forward4motion,
I can see there's been a few recommendations in this thread already but you can check out a variety of other product review apps on the Shopify App Store. Each app will have their details on the respective app page and you can l...
03-15-2024
Hi @RDSHOP,
It's not possible for us to offer support over direct messages here on the Community. I'd recommend contacting our support team directly over live chat where we can authenticate you and access your theme file.
03-15-2024
Hi @Ltaylor,
The method described by the user above is the best workaround for this but would require the customer to choose the correct variant. They'd still be entering in their exact number of units; you'd just be hoping if it's under X units th...
Hi @VOUSMerch,
Thanks for reaching out. Did you make any changes to the order confirmation template? Do you have customer accounts enabled on the store?
Hi @bunnybutton,
Thank you for getting in touch. Have you made sure that your discount code is assigned to the email subscribers group only? When editing the discount, in the "Customer eligibility" section you can select "Specific customer segments...
Hi folks,
I've looked into this for you and unfortunately at this time it is not possible to edit shipping labels after purchase. We appreciate why this would be a handy feature and appreciate you both taking the time to tell us that this is someth...
Hi @Eschaton1,
Thank you for reaching out. Can you tell me more about what happens or what message you see when you try and make a purchase on a Shopify store?
03-14-2024
Hi @Twoodlepip,
Thank you for your reply. Shopify's support system is accessible via the Shopify Help Center, and live chats can be started by speaking with the chatbot on the right-hand side. You'll want to be logged in when visiting the Help Cent...
03-13-2024
Hi @meghang1,
Thank you for reaching out. Is this when you check the tracking information on UPS's website? Are these labels purchased via Shopify?
03-13-2024
Hi folks,
If these issues are persisting, please reach out to our support team directly so we can authenticate you on your store and look at these issues in more detail.
Hi @tutorboxhk,
This is something I'd recommend speaking with LearnWorlds about directly as their integration with Shopify is built and supported by them directly. You should be able to contact them via their support portal.
03-11-2024
Hi @HeiNoon,
Thanks for getting back to us here. What happens when you try and contact support? Are you still getting the "Too many requests" error?
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