@James225 I'm at the same stage as you are. I followed the instructions in this link, so I avoided the 'default' Shopify Point of Sale app and used another one instead so that the Facebook Page would retain ownership of the catalog. ...What a process. It is so frustrating how vague the response is, we just have no idea what we've done wrong to make their system to reject the application. I've submitted a report in the Instagram app via Settings > Help > Report a Problem. Hopefully it gets reviewed again and approved. The more people that complain about this the more likely it will get fixed, so speak up!!
... View more