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Hi Dan, I think what you need is an app that allows you to do the following a) Empower you to add the SN# for products at the time of fulfillment b) The serial number should also be a part of your invoice c) With the serial number, you should be ...
07-01-2019
Hi Djb, Well you can use an app to do so, try looking at https://apps.shopify.com/rewardify that does exactly what you are wanting to do. So with this app instead of actual refunds you would be able to provide store credits which could be redeemed ...