Hi all, I am so frustrated right now as I was keep disabled for my ad account. It says " Your ad account has been flagged for policy violations. Any ads you're running have been turned off. If you believe this is a mistake, please contact us." But when I contact the support team they will reactivate my ad account and wait for few hours it can be used again. However when I place a new ad soon, the account is disabled again. I created a total new Facebook personal account 1 month ago and using this account to make a business manager account to manage the ad for shopify store. 2 weeks ago Facebook has asked me to upload the personal photo to make sure my personal account is real. And then my personal account is released. Then the ad account can still work for few days but after that it keeps deactivated and reactivated and deactivated again. Anyone has this experience and how to solve this? Should I get a new account / new credit card for the business manager? Or does it belongs to the problem of shopify store?
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I have done a facebook ad about the toys for cat and the feedback is quite good that many people click into my page to have a look. But there is no sales or add to cart at all. Then I just found out from the page that the bounce rate is about 98.5% and the duration session is 0.000s. What happen here? The product page is https://coolshopforyou.com/products/fish-toy-for-cat. Can anyone help to sort out why? Thank you!
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