Jun 2, 2020
Hi,I am having a problem with the additional product pages from my collections. It takes a long time for the first product page to load and the second times out completely. The whole site is running ...
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User Activity
11-22-2023
I was never able to make a draft order go through over that amount. Shopify told me it was 500 different items in the cart and was the same for a draft order but I could not make it work over the 100 or so items. Unfortunately I could not "invoice" t...
02-02-2023
Yes the issue is happening for lots of people. I was told it was on my customers end which I knew was not the case. I contacted Boxify (which I use for shipping) and was told that Shopify is rolling out a new checkout and many are experiencing probl...
02-01-2023
I reached out to Boxify and I was sent this message. At least it explains some things. Hope it helps. I am going to reach out to Shopify again.Yes, I know what's going on. Shopify has been rolling out a new version of its checkout. And that new versi...
02-01-2023
I am having the same problem. It's been a week or so. I also had a similar problem back in Nov 2022. That seemed to fix itself. I don't know what email Shopify is talking about and I am not sure what apps are being terminated, but I do use Boxify. I ...
11-02-2022
Well as you can see it IS affecting more than you!!I contacted Shopify but have not heard back yet. very frustrating.
11-01-2022
Same here. Had customers calling with exactly the same message. Some orders go through but clearly not all.
09-11-2022
Rachel, I am sorry I received no good solutions on here or by contacting Shopify. They suggested doing multiple draft orders which I eventually did. The big problem was the customer upped their request to 600 different items. I had to create 6 differ...
I am trying to send an invoice with 300 different items in it. I click the "review invoice" button and I get an error Preview is too big, please try viewing it in the browser.Can you tell me how to do this so I can send my invoice?Thanks!
08-30-2022
I am trying to send an invoice with 300 different items in it. I click the "review invoice" button and I get an error Preview is too big, please try viewing it in the browser.Can you tell me how to do this so I can send my invoice?Thanks!
Thanks for the answer. I had thought of that and it is still a possibility.
Hi, Thank you for your reply. I didn't want to limit the number of products they can purchase. I have found out that Shopify only allows a maximum of 500 line items in checkout. Unfortunately, this particular customer wants to purchase 600 different ...
Hi, I have a customer that wants to purchase one each of all my metal cookie cutters. I added an app to help with this. The app does add all at once but an error comes up that "Your cart can't contain more than 500 items". I have 600 metal cookie cut...
06-10-2021
I appreciate your response. I do realize that it will only work with those who log in to their account. I do not wish to force people to log in to purchase, but was hoping to offer it to those who do log in. I guess it may be too difficult to impleme...
I am looking to add an alert on the product page that says the customer already purchased this item. Ideally it would also show on the items on the collection pages as most of my customers add to cart from those pages. It can be text, or an icon/ban...