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User Activity
Hello, Do you know if the customers affected "at least" get a message telling them they are using a browser that is not supported? Shopify advertise that they are doing so on this page:https://help.shopify.com/en/manual/shopify-admin/supported-browse...
We also have customers still reporting the issue of not being able to go to the checkout page when using Safari.
We have reports of the same issue (customers who cannot proceed to checkout when using Safari). This is June 2023 and the issue is NOT solved.
01-26-2023
If you are still experiencing this issues, please post a reply. We are still seeing the issue from time to time. The frequency seems to be lower than before but the problem keeps happening.Shopify again closed our support ticket, this time without ev...
01-15-2023
After a week of wait, Shopify Support got back to us and say that everything is working fine. I am baffled by the level of incompetence and i am seriously thinking of moving away from Shopify as there does not seem to be any way to get Shopify to ack...
01-05-2023
There was one new instance today with us. And Shopify has closed our support ticket.I would be more than happy to implement any change needed to work with the checkout changes, but the question is, what are these changes? As far as i know they are no...
12-28-2022
No solution and Shopify Support closed our ticket. The issue keeps appearing. The new checkout url system is broken.
12-28-2022
Shopify Support has just closed our ticket (without giving us any solution or explanation). I am baffled. The issue keeps happening every single day.
12-15-2022
We also contacted Shopify Support and as usual they are trying to find any way possible to prove that the problem is not a problem or that the problem is caused by something not supported.Still waiting for their next reply.
12-13-2022
We experienced and are still experiencing the same issue. There was a couple of weeks in November when the problem seemed to have disappeared (I assume a rollback to the previous checkout) and then again starting on November 23rd the problem has re-a...
12-13-2022
Shopify has been messing up with the checkout url during the last several month, breaking the query parameters in the process. They seemed to have rolled back their change at the beginning of November and the issues with query parameters were gone. T...
12-13-2022
Same here. The issue is widespread again. Is there any Shopify staff that could address this issue ?
12-04-2022
There was a related post link that was marked as solved but the issue has been appearing again in the last week.It seems that the issue is coming from a new checkout url Shopify has been basically alpha testing on their customers. No matter how many ...
12-04-2022
More cases start appearing.I guess Shopify had temporarily removed the change that was causing the error and is now deploying it back.
11-23-2022
There was a new case yesterday night (Nov 23). Is the issue really fixed?
