michael-helium
Shopify Expert
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‎07-12-2024 04:14 AM
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Bio: Connecting merchants and partners with simple yet extraordinary tools.

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Who we are: We are Helium: App Developers and Shopify Experts since 2015 Where we are located: Gig Harbor, WA, US What we do: We build apps that merchants depend on.&nbsp...
Who we are: We are Helium: App Developers and Shopify Experts since 2015 Where we are located: Gig Harbor, WA, US What we do: We build apps that merchants depend on.&nbsp...
Hi everyone! I'm Michael from Helium, makers of the Customer Fields app for Shopify. Today we are celebrating review #200 as we come near to the app's 5 year anniversary on the Shopify App Store. <span class="lia-unicode-emoji" title=":party_popper:">🎉</span> ...
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You can create B2B/wholesale inquiry form on your Shopify store using Helium Customer Fields. No code form builder for Shopify stores of all sizes.  
@sonhv when using account approval, customer data is saved in the app but not saved to Shopify (yet)When you approve the customer, the customer record is created in Shopify with all of the custom data. You should never have to re-enter information. ...
Hi @felicitypascoe - Michael here from Helium  I've side hustled and bootstrapped several businesses so I understand how important it is to minimize up front costs. The absolute cheapest way to start would be to customize a contact form with the inf...
@YnkSch Out of curiosity, why would you not want them to complete their order (ie: pay) after you receive/approve their inquiry? My recommended solution is to require customer accounts before checkout. Our team put together a video on how to set this...
Correct. Only Shopify Plus stores can edit Checkout.@Nu89 What types of changes do you want to make? There may be other ways to achieve the desired result.
An alternative method:Create a custom form with the Customer Fields app (many custom input fields available including file upload)Automatically add a customer tag for "valuation" to customers who submit your formRedirect users after form submission t...
@CannadyShop I agree with @beauxbreaux about simply setting up a Google Voice number to get in contact with this particular customer. You may also want to edit your checkout settings to require email address during checkout. That way you won't have t...
Hi @umeshk01 - yes, this functionality is supported in the Helium Customer Fields app. Here's a video that shows how to do this in the app.
@Javasusie I hear you. This sucks. Apparently, our Helium Customer Fields app is effectively solving this issue for some merchants. This review came in over the weekend.  Our support team is US-based and ready to help if you want to give the free tri...
@Terry_H_Clarke as to why, this is my only answer
@Kele_Nakamura "hmm i wonder if its because we don't have an actual create_customer form in our theme?"I wondered the same thing... let me know what you find out?
@Kele_Nakamura - I asked our devs to look into this, and they were unable to replicate. They get redirected to the captcha challenge page, and no customer is created.  
Hmm, strange. reCAPTCHA should work without challenges out of the box.I typically only see a challenge after atypical activity, e.g. testing registration/login on a site 5-10+ times within a few minutes.We expose a setting for reCAPTCHA sensitivity f...
@ABSupplyCo_Mark reCAPTCHA doesn't require a "challenge" like previous versions of Google's CAPTCHA.See Shopify's documentation or this screenshot: https://share.heliumdev.com/YEuJkNPkWere your customers, perhaps, struggling with a previous version w...
Thanks for sharing. Bummer there's not more to go on there.I shared this in another thread, but there are 3 strategies that might help you, but unfortunately each method requires an app. Our app Customer Fields is one of the solutions. That being sai...
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