The current COLLECTIONS screen lists the Collection Title and Product Conditions it contains and Sales Channels the collection is available on. Would it be possible to add '# of products' the...
Apr 6, 2021
We have been struggling with major problems when trying to promote our products on Facebook and Instagram the last few weeks. Many products were 'not approved' on Facebook due to Google Category mis...
Customers are saying they do not see a 'pick-up' option when they are buying locally and purchasing using PayPal Xpress or other options offered on the cart page. We process all our orders immediate...
Why are the RETURNS amount different on these 2 reports? All the other columns we use match, except for RETURNS. This is consistent every month. Gross Sales, Discounts, and ...
Just wondering if products that are set in 'DRAFT' status and carry a quantity (i.e. products on order but not received yet) are included in the inventory value in the Month End Inventory repo...
I have 18 sections currently listed in my admin Customize, however only 9 are active (including Header and Footer). I click on the section I want to add, get the 'Server Error' message at the bottom...
Oct 31, 2020
I was hoping one of the reasons we can now store 'draft' products is because of the increase in time it takes to add them. However, I am not able to edit the Google fields on the draft p...
Sep 12, 2020
When the Product Vendor filter is selected on the Products admin page, the sort order seems weird. It seems like it is case sensitive and assumes all vendors will begin with a capital le...
Aug 24, 2020
I want to put together a manual collection but we always have the condition that we do NOT want product to display if there is no quantity available. However, on our manual collection screen,...
It is great we can now sort by oldest/newest dates on our product searches for CREATE and UPDATED. Thank you. However, we are trying to 'clean up' our old products and it would be a great help to ac...
We are about a week into using the Google Shopping App in Shopify. What I am not sure of is the 'structure' of the shopping ad... and I am just learning it. When I look at the ad in Google Ads and ...
Apr 29, 2020
Let's exchange Ideas how small brick & mortar stores are going to open with social distancing. We are a small childrens boutique. The main shopping area is 14' x 40'. Small a...
Mar 6, 2020
Does the Product Title always need to match the SEO URL handle? Sometimes the Title is changed after the product is stored, then does not match the SEO handle. Does this present problems with searc...
Does the TITLE we enter for a product, need to MATCH the SEO URL handle? Sometimes the Title is changed after the product is stored, then does not match the SEO handle. Does this present problems w...
We show the 'We Also Recommend' section on our product pages. The size of our store would use the algorithm based on Purchase History Only. Does this algorithm include ALL order history whe...
Oct 5, 2019
We have a NEW ARRIVALS section on our site and have it sorted by 'newest' date. What date field does that sort order use? We were told that if we go in and turn the Online Store...
We offer gift certificates on our shop for various denominations. I am having challenges on charging postage/handling for a specific product in combination with shipping charges. We offer...
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User Activity
This function does not work easily, is not intuitive, leaves impatient customers waiting at the checkout for us to review the order for errors, resolve discounts.... and much more. So many comments from people on this thread. Support...we are pleadin...
8 hours ago
@LaurenMcNicol In My Opinion-- it seems they decided to use the already existing draft order process in Shopify Admin toreplace the very simple, easy to use 'Save Cart' process that worked correctly. And it was done without fully understandingthe imp...
03-14-2024
@Shay In addition.... below is what was posted on the online Change Log for Feb 29. It does not even begin to describe how it actually works. As a member of Shopify Staff, we would all greatly appreciate if our voices are actually 'heard'. Can you ...
03-14-2024
@Shay Sorry, but this statement is incorrect. It also happened in the POS PRO version. Guess this is why we didn't get notified!?!?!I believe those are the store owners who are mainly on this thread.If it was meant to only happen in the lite app, t...
03-09-2024
I also got that answer from a Support Advisor when I spoke with them. They said that it was available in POS PRO. I replied to them that we are already on it. Then they went on a long-winded reply that you have to use the Draft Order tile now and ...
03-06-2024
Awesome!!! Thanks
03-06-2024
Don, So what is going on with this, anything?? When you stated 'We can file a request internally based on this, if you can reach out via our Help Centre here. There we can gather more info and submit your feedback in the form of a feature requ...
03-06-2024
Well said
03-06-2024
Please go to support chat and ask to talk to a Support Advisor (it's just another chat, but with a person at the other end).Ask to have your concern forwarded to the development team. Below is the link for help.When you get in, say you wish to talk ...
03-06-2024
Addendum to ALL I cannot express enough for all who are pained over this change to go to support chat. Don't even waste time with them, immediately say you wish totalk to a Support Advisor about this issue. You will be asked to select your store th...
03-06-2024
Was on with Shopify Support and did this last week. They say they will send on to the support staff, but you never really know.
03-05-2024
@petgrocer Would be interested in knowing what other POS you are trying. We are also looking to change. Thx
03-02-2024
The replacement of the 'Save Cart' with 'Draft Order' is not working and is cumbersome and time-consuming. It seems the POS 'Save to Draft Orders' tile was installed without it being well tested.It is not intuitive and takes too much time which resul...
The replacement of the 'Save Cart' with 'Draft Order' is not working and is cumbersome and time-consuming. It seems the POS 'Save to Draft Orders' tile was installed without it being well tested.It is not intuitive and takes too much time which resul...
03-02-2024
@LaurenMcNicol Please go to support chat and ask to talk to a Support Advisor (it's just another chat, but with a person at the other end).Ask to have your concern forwarded to the development team. Below is the link for help.Enter that you wish to ...
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