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11-24-2020
For future reference, hopefully you'll find this useful, we wrote a very detailed post about this here in the forums:https://community.shopify.com/c/Shopify-APIs-SDKs/Subscription-cancellation-scenarios-and-lack-of-documentation/m-p/700285#M47406
We've created a daily polling mechanism to check the billing API response for each and every user.Moreover, the Shopify billing API will report a user's plan as valid even though his store is no longer active.For example, a shop is to be billed on Ap...
@SBD_ Thanks, but as mentioned there are many undocumented possible values for Shop's plan:frozencancelleddormantfraudulentAnd the shop/update webhook does not tell us if the merchant will be billed for your app in the future or not.Unless you can sp...
Shopify billing API guides offer no guidance on how to monitor cancelled subscriptions and what's the best approach. At first, we opted to the "app/uninstall" webhook initially and thought this would be a solution.We later found out that RecurringCha...
Where do we find documentation about this webhook these days?
03-04-2020
Indeed, CRON polling is the only way to date...We've tried capturing all possible events (shop close, app uninstall, shop cancellation) but we find out about a new event every couple of months.