Hi Dallas, Your explanation makes sense technically, but... For us to create a better user experience, it is best if the source of the message is recognizable (i.e. our store name). This is the goal and i am not looking for a way to chat with my customers, there are other solutions for that. As it stands now, the messages come from an unknown number that has messages from other companies that have contracts with your automated bot company. This is just not acceptable. It will be treated as spam. I hope you have a solution for this.
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