The same thing is happening to us...7 product out of 100. Support is clueless regarding the issue and only keep telling me that upper support is working on it. For almost 3 weeks now, we have not been able to tag in Instagram. This is quickly turning into a joke platform for eCommerce. The incompetence is astounding. We keep getting the "We understand" line of BS. If you "Understood" that 98% of our traffic to our site is being driven by sales on IG, then you'd fix this travesty of a service! So annoying.
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