Feb 21, 2021
Is there a way to have a delayed auto capture of credit card payments? If I need to refund an order Shopify ALWAYS takes it's cut. Even if I refund the order within minutes of it being pl...
Mar 17, 2020
We have a tourism related business and are getting hit with cancellations due to Coronavirus. Refunds we are giving customers do not include Shopify giving us back the fees they charge. A...
My Debut Theme store currently displays a maximum of 8 products per collection page (2 rows of 4). So if I have 11 products in that collection the customer has to click "page 2" to see the othe...
Oct 15, 2019
Hi Sophia, You have been so helpful was hoping you could assist with a different issue. Google ran a URL inspection and it they came back with a syntax eror in the sitelinks...
Oct 14, 2019
Hi, Google ran a URL inspection and it they came back with a syntax eror in the sitelinks searchbox. Here's what google is showing: Invalid items are not eligible for Google Search's rich ...
Hi, I'm trying to increase the font size on the collection names that are listed on my homepage. I also would like to change the font as well. Appreciate your help! T...
Hi, We are starting a small local rental business that will deliver all items. I added a price based rates but no matter the amount of the order there is no shipping or delivery cost a...
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User Activity
06-07-2023
No never resolved so we don't offer Apple Pay. Shopify Pay has the sameissue so we'll be deactivating that as well
It is very disappointing that Shopify disables the "Edit" button when are delivering orders locally. Whether I'm shipping an order ir delivering locally customers change their minds about their orders. In fact I would argue people are more likely to...
Hello, Our business delivers rental equipment locally to people on vacation. The delivery address will be their vacation rental. The issue is when they choose Apple Pay it changes their delivery address to the defualt address on Apple Pay. Is it p...
Thanks again for a quick response Sofia. Unfortunately that will still lead to the issue where tax is calculated as soon as a customer enters a shipping address. In case above tax is calculated on an $80 order ($5.60). Then on the next page tax i...
Thank you, You're the best Sophia! I was able to change all of those as needed. Do you have any tips for combining the information page and delivery page? Our local delivery is calculated off the total rental amount so it saves a step for our custo...
Hey Sophia, I was hoping you might have a trick to change all references to "Shipping" on my site to instead say "Delivery." We don't actually ship anything since we just deliver rental items locally. It can confuse people when their delivery is re...
Thank you Sophia! Adding the column "requires shipping" fixed the issue.
09-03-2019
Hi, We are a small rental business that delivers the items to vacationers. We need the billing address to verify the credit card, but Shopify never asks for delivery address. How can I get it to also require a separate delivery address (I unchecked...
08-26-2019
Is it possible debut has removed this functionality for QTY selector? I don't have the product tab in customize mode. Please see attached pic.
