I use A2X, and I don't have to enter in my Shop Pay Installments or Gift Cards. I think the OP was referring to manual gift cards as opposed to ones purchased directly through my site. A2X does them for me. Payment processors that are outside of Shop...

Thanks - I did use the screenshot method, but trying to get each page to left align perfectly so it didn't look like it was copied/pasted in there took more time than I wanted. Also the resolution was different with the screenshot than the 1st page p...

Has anyone found a solution to printing the Order Page (Print -> Order Page) (not Order Printer app), with a timeline that extends across multiple pages? When the timeline was one continuous time it was easy to print to PDF. This was especially helpf...

I've posted on other, similar threads but without any luck. I am contacting shopify again today to ask about adding it. I first noticed the significant cost savings to customers when shipping to Australia, which is why I am most interested in it. I a...

I have been having the same issue for months, and Shopify has been telling me to let them know where the inconsistencies are (specifically which orders) and they'll look into it. "My 2 reports are not matching and they should be" is apparently not en...

The good news is that if your summary export doesn't match the total sales report, they're quick at fixing it. I put in a ticket this month, and it was fixed the following day (although they never emailed to tell me it was fixed, and the ticket wasn'...

Before this new report, I had to use the full order export for IL, and I tried to either use a pivot or write a macro that would group these together. Problem that I had was that the Tax columns 1 - 4 (i believe) were not always consistent with the f...

Chicago's Jurisdiction code is 016-0001-1 CHICAGO.My guess is that Cook county alone (Without a city) would be something like 023-0001-7-COOK What report are you using? When I filter by "Tax Jurisdiction Type" for Illinois, like you have in your scre...

Does the Shopify Basic not have the Tax Jurisdiction Codes?  99% of my sales in IL are to Chicago, and I don't think I've had any sales since this this new report was created that were in Cook County but not within another city. But I do have a few t...

Just to add: I ship through ShipStation, not through Shopify. While it works, the tracking link is what gets messed up when sent to customers. I assume that when they add it, it will both allow you to print directly through Shopify, and also fix the ...

I actually just chatted support about this. For Int'l orders to Australia, this is 'by far' the most economic means for my customers, even if the shipping time is longer. Unfortunately, since Shopify doesn't recognize it, the link doesn't display cor...

It looks like complaining to Shopify yesterday about not having the US Tax Report for Prior Month worked. Logged in today to file IL and now there's a "June 2023" option in the dropdown for the Prior Period. @clovehitch00For tax periods prior to June...

Illinois reporting is a nightmare. Were you able to figure it out? I had posted originally here what worked for me last month, but it looks like the reports changed. I will figure it out again and repost for anyone that might need it. Shopify just cr...

I'm looking for how to submit feedback. I'd like to have an Order Number input field at the top of the Shopify page, next to the search bar.You enter the order number, press enter, and it takes you directly to that order. Just trying to expedite this...