LuLu, Thank you so much for your detailed response. I double checked and I had indeed completed all those steps. However although I had tried uninstalling the fabcebook sales ch on Shopify, I had not uninstalled from business integrations and went through the whole log-out process of both systems. THAT WORKED!!! I am now integrated. I will not bother you with the other screen shots since it is now working but here is a screen shot of the successful connection. Thanks again,I have been trying for days to get this to work!
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Hello, I am attempting to connect my store with my facebook page and keep getting into failure loops when trying to select to my page. I am connected to my personal account with no problem but when its when I try to select the page and accept the terms and conditions that I have trouble. Initially I was not even able to accept the terms and condition but would instead get into a loop that kept asking me to accept cookies and then would just pop up the same window I had open. I got around this by switching form Safari to chrome. Now that I am using chrome, I am able to get to the screen and actually accept the terms and conditions but when I get to the next screen I get a grey box that says "facebook refused to connect". I have tried incognito mode as well and this does not get around the issue. As far as i know, I have all of the required permissions and admin roles set up. The page is published and has the template set to "shopping". Please Help!! ~Angelou
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