Jul 2, 2021
This topic has been moved to the API SDK community for better support on this topic.
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User Activity
Hi Folks, I've connected with the team handling this feature change and I want to apologize as the information and resources I had access to were out of date and incorrect. I previously noted that the "Save A Cart" feature had moved to POS Pro plan...
03-17-2024
Hey Sun! Great questions.
Shopify automatically creates meta tags and meta descriptions for your products and our SEO functionality is optimized across all stores. You can customize this in your theme code if you wished, but that would be outside ...
Hey there! Thank you for your feedback on this. If you wish to have a page dedicated to your newsletter sign up link, you can make one for this purpose. There is not a default page created for newsletter signups on any free Shopify theme.
If you n...
03-17-2024
Hi @snco0112
Thank you for reaching out about this and sharing your feedback and experience here in our community.
I know how serious situations like this are, and the importance of getting timely communications from our team on the next steps....
03-17-2024
Hi @cloudnineAL
Thank you for sharing your feedback about this situation in our community as well. I definitely understand how important it is to get answers about payouts holds and to receive timely communication about these decisions.
Our sta...
Hey @jadenirijah
Thanks for joining the thread. I am sorry to hear you are also experiencing this issue. While there can sometimes be delays in the analytics reports, delays that take longer than 24 hours should be reported to our authenticated su...
Hi @Sarveshtech
I'd be happy to share some information around this for you.
Shopify's URL structure is static, and can't be changed. All product and collection URLs will follow the same naming structure, which should look like this:
www.shopi...
Hi @skynkareandco
Great question! Your abandoned carts may not be eligible for an abandoned checkout email to be sent. You can review the eligiblity requirements for this to be sent to customers in our Help Center: Recover Abandoned Carts.
I re...
Hi @AndreEcom
Thank you for reaching out and sharing your experience here. I recommend connecting with our live chat support team to ask for an update on this matter. Generally speaking, once the hold is lifted it can take 5-7 business days for an...
Hey @MPC28
Great question! The standard experience in Shopify is that if you are using Shopify Shipping to create your shipping labels, that the return address is filled in using the fulfillment location address setup in the inventory settings for...
Hey folks! Thank you for sharing your feedback here about this issue you are having with customer's visiting on certain internet providers from Nigeria. I don't have any specific insight into this issue but I do want to make sure it is being properly...
03-15-2024
Hi @Cheapera, if your store was deactivated you can sign back into your account at any time and reactivate it on a new plan. You will need to settle any outstanding subscription fees before you can choose a new plan. Let me know if you have any quest...
Hey @C_A_M, thanks for reaching out and reporting this. I wasn't able to replicate this issue on my end, so it could be that the problem is related to a browser or operating system issue.
I recommend clearing your browser cache and cookies for all...
Hi @magdacreatives
Thank you for reaching out to share this feedback about your experience and the issues you are having with your payouts. Are you currently in contact with our billing and payments team? They would sign off their emails with the ...
03-15-2024
Hi @FiximNL
Unless you have access to Checkout Extensibility the option to edit the wording for these fields will not be available. I'd be happy to share your feedback with our developers on this topic. Would you be open to sharing some informatio...
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