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@Imogen appreciate you looking into it. I didn't get a chance to cross-reference the data but do have 2 months worth of data which has been highly consistent from week to week and the flow produced a tiny fraction of that amount so I knew it was off ...
@Imogen in short the test was a success in that I did receive notifications when a failed transaction occurred but they were highly infrequent and the customer always ended up having a successful order process afterwards.Given that we just moved from...
Something I built in my own store and tested for a week or so to see if it worked (which it didn't, lol).If you can look into this and submit an enhancement request for a useful pre-order trigger, that would be wonderful.Y'all already have the data s...
Imogen, thanks for looking into this. Though it's a good thought, the problem is that the "Order Created" trigger is not the correct one from my testing of this.That is because when a customer payment method fails at checkout, they will likely try ag...
Hi Anthony, I realize this response is from 3 years ago but I had a follow-up as I am unable to recreate what you are stating above in Flow. The "Order Created" trigger is easy to set up but I am struggling with exactly which Criteria to select to fi...
Hi Imogen!Appreciate the info you shared and I have a follow-up question. While the failed payment information is available in the Abandoned Carts section, I need an easier way to be notified when failed payments occur. I am hoping to automate this w...
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