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Well. The little count finally returned to the dashboard home screen. But once again they have made terrible changes to the live view screen. If @Shopify insists on making terrible and constant changes, why can they not give us the ability to custo...
The point is we should not have to have a whole other window open, or have to take 2 extra steps just to see if there are active users. It's such a stupid pointless move for Shopify to do. there are already buttons still there next to where it was.
Knowing Shopify's desire to make everything more complicated and take 20 more steps for the sake of making things 'look clean'... I doubt they will give it make. It's my strong opinion that not a single person programing at Shopify has ever actually...
Same. I have not had a 'active visitor' show on my dashboard for two days now (despite having visitors). And therefore cannot access the live view.
EDIT TO POST: I don't need people offering solutions. I need SHOPIFY to stop making these stupid changes - this was directed to them, I am not asking for help. I am not spending my time or money to custom code my website because Shopify cannot provi...
Is anyone else as annoyed as I am that Shopify keeps screwing up the 'Live Map' layout? The hexagon map is literally the most useless thing I've ever seen. Now all of a sudden they have taken away all state and country borders on the normal map. Wh...
I just had a customer state that the site alerted them I am compromised too. And my sales have been DRASTICALLY low for these past couple weeks. Now I'm wondering if this has been happening to me too!!!
@johnronaldo66 @SuzChalan agree, it is absolutely terrible. I need to be able to see my 'today' and 'this month' all at a glance every day. Can no longer see those things together. I don't give a crap how I'm doing right this minute compared to ye...
It has been solved for me. Shopify said they found and fixed the problem, but that if you share logins and the other person 'logs out' it will likely log out everyone. I share my login with my mom, but neither of us log out and we haven't had an iss...
04-01-2024
I have had this same problem for years, it is insanely annoying. It will also grow exponentially within a minute or two. It happens constantly, at least several times per hour. I wish @Shopify would do something about this. I've seen many threads ...
Unfortunately they told a bunch of us that a few weeks ago too. It stopped for a couple days and then came back with a vengeance. I can tell you it just happened to me still.
Oh yes, I've gotten most of those same BS responses... verbatim. I assume Shopify gives them a 'script' of options to choose from and they just copy and paste that. Same with Amazon chat people.
Oh my God. You guys have got to stop recommending the app as a solution. No one in their right mind can run a business from that app!!!!!!!!!!!!!!!!!!!!!!!!!! The only thing I ever use it for is to look at live users or an order that came in, IF I'M...
I suggest EVERYONE contact Shopify support directly and tell them you are having this issue. They are now giving me these BS messages about how their forum is 'monitored' and I should stop sending all of your messages to them. So flood them with yo...
This should absolutely NOT be the 'accepted solution' as it is no solution at all. You do not need account access. It is obviously happening to MANY people - I would assume many many many more than are on this forum because most people don't know a...
