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I just had a customer state that the site alerted them I am compromised too. And my sales have been DRASTICALLY low for these past couple weeks. Now I'm wondering if this has been happening to me too!!!
@johnronaldo66 @SuzChalan agree, it is absolutely terrible. I need to be able to see my 'today' and 'this month' all at a glance every day. Can no longer see those things together. I don't give a crap how I'm doing right this minute compared to ye...
It has been solved for me. Shopify said they found and fixed the problem, but that if you share logins and the other person 'logs out' it will likely log out everyone. I share my login with my mom, but neither of us log out and we haven't had an iss...
04-01-2024
I have had this same problem for years, it is insanely annoying. It will also grow exponentially within a minute or two. It happens constantly, at least several times per hour. I wish @Shopify would do something about this. I've seen many threads ...
Unfortunately they told a bunch of us that a few weeks ago too. It stopped for a couple days and then came back with a vengeance. I can tell you it just happened to me still.
Oh yes, I've gotten most of those same BS responses... verbatim. I assume Shopify gives them a 'script' of options to choose from and they just copy and paste that. Same with Amazon chat people.
Oh my God. You guys have got to stop recommending the app as a solution. No one in their right mind can run a business from that app!!!!!!!!!!!!!!!!!!!!!!!!!! The only thing I ever use it for is to look at live users or an order that came in, IF I'M...
I suggest EVERYONE contact Shopify support directly and tell them you are having this issue. They are now giving me these BS messages about how their forum is 'monitored' and I should stop sending all of your messages to them. So flood them with yo...
This should absolutely NOT be the 'accepted solution' as it is no solution at all. You do not need account access. It is obviously happening to MANY people - I would assume many many many more than are on this forum because most people don't know a...
Oh yes, I got one of those smart chat support people that sent me that 3 times even after I explained to them that you have to be a shopify employee (which you'd THINK they would already know).
they tried to give me the 'solution' of using the app in the meantime. I said anyone who is actually running a shop cannot use the app as their main platform.
Forwarded! And yes, I am also getting that new window too. The cloudflare one started for me 2-3 days ago.
I am 100% positive none of them have been in business. The decisions they let their developers make for us make zero sense and always complicate things more for us. They clearly don't use their platform since they prioritize 'clean dashboards' over ...
I currently have an 'escalated' chat with Shopify. They say the are still working on it, but also made a comment that I interpreted as 'it's not the end of the world, you can deal with it until we get to it... we have more important things to do.'The...
@Maralyce they have refused to answer on this thread for weeks. The only way is to contact Shopify chat. I'm still in touch with one and they are still trying to fix it. I've been forwarding these comments that people leave so that they are aware i...
