I guess this is the wrong channel then. Ill file a bug report.

What if all the orders are matching up but the total isn't adding up to what Shopify shows in their front-end user reporting. It's this he-said she-said problem. We're going to need a judge to come in and make a ruling.

Thanks for your response HunkyBill.Doesn't Shopify use their own API (at least the same data source) for reporting? Shouldn't we arrive at the same numbers?We were able to match refunds before (probably up to about a month or 2 ago) but now we can't ...

x-request-id 664f6258-7447-4f8b-ab9a-8f74252571de(beginning of pagination) When I pull the latest report updates (I can also filter on financial_status and get the same results), I can't get the the results to match up against what Shopify is showing...