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User Activity
09-27-2023
This is a total fail F grade Shopify. Stores that rely on your platform for their BUSINESSES .... CANNOT function without support in the form of something other than chat!!!!!!!!!! We need to be able to send emails and open support tickets. Please ...
09-27-2023
See my reply to Shopify above. Totally agree. This is not acceptable!
09-27-2023
Shopify gets an F for the changes to contacting support making it virtually impossible to get anything but chat. Cannot email, cannot open a support ticket - you get connected to chat with someone who needs to run your chat through google translate -...
09-24-2023
Agreed. Rather than all of their customers chasing their tales about similar issues, it would be nice if they could resolve issues such as this for the good of the group or at the very least acknowledge the issue and perhaps point us in the right dir...
08-29-2023
Hello, We are also getting a "Problem loading details - try again" error in mobile when attempting to open a product using the "product" tab. I can view products on mobile by going the Shopify Admin route only. Anyone know what this is? It's just st...
As I stated, they are automatically being created. We are not manually creating them and we do know the difference. We've traced the start of them to the implementation of a discount app, which we believe may be automatically creating draft orders. W...
04-29-2023
Can someone explain the difference between a draft order (created by customers) and an abandoned cart. We have tons of draft orders being created by customers as well as abandoned carts and cannot figure out what the difference is nor any setting tha...
01-11-2023
Hello, We are experiencing the exact same issue. Also scanned our website through WebCEO and found errors with broken css links for the Railway font selected in our theme customization. Here is one example: https://fonts.shopifycdn.com/raleway/ralewa...
01-09-2023
We are getting the same errors which we did not have with our previous theme. Does this have anything to do with the Dawn them? What to do when you run an ecommerce site which consists mostly of images and your product specs and descriptions are pres...
I am having the same problem, wanting to update from 5.0 to 7.0. Can anyone advise?
11-14-2022
Hello, This worked! Thank you so very much! We found a new issue that appeared today. When viewed on an ipad, the mega menu dropdown is hidden behind the banner slideshow. Any idea why this is happening or how to fix? Thank you!
11-13-2022
Hello, When typing into the Name and Email fields, the typed content begins below the placeholder text. When entering information into the comment text box, the placeholder text does not move or disappear and the typed content overlaps it. How can I ...