For some reason I can't submit my question to support so I thought I'd try here. Now that Shopify is offering DHL as a carrier option and I now have DHL shipping packaging, when will Shopify add it a...
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User Activity
02-22-2024
That's awesome. That's what finally stopped them creating accounts in my shop, haven't had anymore since.
Thankfully mine wasn't a security issue with access to my store and the fake subscribers went away once I added Captcha to the account sign up form. I had already removed the sign up option from my front end and they were still getting through, so ad...
02-13-2024
Agreed and I did similar steps that you took above, removing registration from my site and editing the code to remove "create account" link and nothing worked. When I finally went into preferences and added the captcha to the registration form, even ...
02-12-2024
I did a test on Saturday after getting daily fake account creations and it seemed to work for now. When I added the Captcha also for my login, create account and password recovery pages, I only had 1 come through on Sunday morning and zero today. I w...
I don't know what their end game is honestly unless they're trying to ruin site reputation in some way that we can't see. My newsletter requires confirmation that they're joining so even though my list on Klaviyo is getting large from all these fake ...
02-08-2024
Exactly this. Shopify claims to care about the privacy of our customers, yet the only option to get around the vulnerability that they caused is to use a third party app where we have no control over what they do with our customer data. Make it make ...
100% agree. As I removed over 2k accounts I noticed they started in the middle of 2023 and not prior which means something within Shopify's back end changed that caused this issue. What's the point in paying Shopify for a storefront if they can't pa...
02-08-2024
Also an app isn't going to fix a backdoor vulnerability that is being exploited in Shopify. Most of us are not having these fake accounts created by any front door customer log in, newsletter or contact page because Shopify will show where those cust...
02-06-2024
I did look to see potentially where these accounts were coming from and they all seem to have the same account creation. Just says Customer was created so it could be coming from my newsletter which has recaptcha or my contact forms which even though...
02-06-2024
Unfortnately my reCaptcha decided to stop loading the challenge on the challenge page and only had a box which would not let me bypass it which means that customers wouldn't be able to either so I had to disable it. Apparently this is a an issue that...
02-06-2024
Unfortunately that doesn't work. I had 8 come through in the last 10 minutes while new customer accounts was enabled. Many others are seeing the same pattern. They found a hole within Shopify and nothing we do on our end stops it. Even with reCaptcha...
02-06-2024
Same exact problem here. Nothing I've tried works. Re-captcha decided to stop working on the challenge page and all I see is a button without the challenge so no one can submit a form via contact or newsletter, so I had to disable it. Even with it on...
02-06-2024
I just switched to the new customer accounts log in and it didn't work. 3 fake accounts just came through. It seems like they've found a vulnerability within Shopify and are exploiting it. Nothing we do on our end works and if Shopify refuses to fix,...
It's crazy. I had to create segments in Klaviyo to remove all profiles from Russia and anything with www in it. I still have way more that have real names but when you look at the emails they don't match or belong to blogs. My captcha used to work th...
02-06-2024
What do we do after we see the generated keys? No other information was given on where to input this info within Shopify.
My Accepted Solutions
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9930 | 12-27-2022 02:26 AM |