I am in the middle of setting up a new website for the company I work for. I have the design, and the products under control. Shipping has been complicated. Many of our items are fl...
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Unfortunately not. We have had to start sending NEW invoices for shippingtotals which completely messes with our metrics. It looks like we have moreorders than we actually do.Whatever changes they did to the software made a muck of it.
Sadly they were less than helpful.  I had an open support ticket for almost a week and nothing was resolved. Communication was hard and separated but a 12 hour time difference.  They kept trying to reproduce the issue but not in the same method.  Bec...
I have been round and round with a shopify expert but we have not found a solution.  Sometime in the last 10 days, we have encountered a glitch where customers can not successfully pay for updated invoices.  For example, they place an order where we ...
First off, let me just say to any Shopify employees PLEASE stop changing and tweaking behind the scenes so much.  It seems like every couple of months there are enough back end changes that I have to relearn all sorts of everyday procedures. Or get u...
I know there is an option to Archive a product, which removes it from the front end of the store plus hides it in the back end as well. Not what I am looking for.I would really like a function that archives product from the store so the URL is still ...
We have recently noticed an interesting issue (connection) between our in-house order confirmation emails and opening the order online in the Shopify admin.Sound confusing?  It should, here is what we have found.Our order confirmations for team membe...
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