Hi all, We ran a test this morning of an order and the person testing it clicked the link in the emailed invoice to see the order and that took them to a page with the order details on it, and at th...
Hi all, When we started here a few months ago, we didn't consider the implications of having the store set with the legal name-vs-the DBA. We created our Shopify account for the store with the legal...
Feb 5, 2020
Hi all, I'm new here, been posting a few questions (thank you for good feedback). I have run an online store for 8 years I have to have my store migrated from Crexendo/StoresOnline by the end of the...
Jan 12, 2020
Hi, I'm new to Shopify, trying to get my store up and running for a March 1 launch, our 9th anniversary. I'm very confused about the difference between the vendor and supplier. I read this in help d...
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User Activity
Good day all,I realized not long ago that I am no longer hearing the awesome ka-ching when I get an order -- not on my computer and not on the phone app. This has been recent, maybe 3 or 4 months max. And I HAVE been getting sales. I read here that ...
In Google Analytics I'm seeing pageviews for redirects to my home page:/?redirect_mongo_id=5f35a893f3d6b96220454332Are these Shopify redirects or from other sites? Thanks
01-18-2020
Hi again -- never mind. I found out that because one of the cat calming treats we sell contains melatonin, we are blocked from using the Shoppify Payments app. Go figure. Thanks anyway. Sarah
Hi Bo,Sorry to bother you again. I went through the set-up to add Shopify Payments and when I got all done, it popped up this on the page: "Your shop is not eligible for Shopify Payments." Why would that be? Because it isn't live yet? I would think t...
01-18-2020
Hi Bo,I'm finally getting back to you on this one. I really appreciate all your help. I've got 6 weeks to get a lot done, don't be surprised if I come back, especially now I have found a helpful resource in yourself. Cheers,Sarah
01-14-2020
Thank you Bo. Does Shopify Payments have a card reader and/or an app whichwork with a tablet or phone so we can take cards when we sell products, forexample, at trade shows?
01-13-2020
Hi Bo,Thanks very much for the reply. I noticed that the company I have beenusing for the past 8 years -- Propay -- is not on your list of credit cardprocessors so I called them and they said "We are not affiliated withShopify." Thus will end a lovel...
01-12-2020
Hi,I'm brand new to Shopify, setting up my store now. I've had the store almost 9 years on StoresOnline, and I'm moving to Shopify. With StoresOnline, people can opt to pay by Credit Card OR Paypal. It sounds from what you are saying that the two are...
