Jan 19, 2020
My domain is hosted through shopify and my email is forwarded to an icloud account (myname@icloud.com). I haven't been receiving my email. Do I need to have my domain email hosted by GSuite or Zoho t...
No content to show
User Activity
07-22-2023
I’d love to help, but my issue ended up resolving itself somehow. One day I went back to IG and the option to tag products was just available again. I wish I understood why. I hope your issue resolves itself similarly.Best,Christine
10-08-2022
Hi Victoria, Thanks for the reply. Yes, all of those things are in order. There is no indication that the Shopify & Instagram connection is down in any way other than this issue with Product tagging. Which is a bit odd since I did have to change my I...
10-07-2022
My shop is connected to both FB & IG and everything was working fine. I got a suspicious activity notice from IG the other day and had to change my password. Now I can't tag products in my feed. Previously tagged products are still tagged and the Sho...
06-16-2021
I've had the tag installed for a long time now, but just noticed that the code itself is visible at the top of every page above the announcement bar on both computer and mobile. Any thoughts on why or how to fix it? Thanks!