Nov 7, 2020
This post has been moved to a new topic
Oct 16, 2020
This post has been moved to a new topic
May 13, 2020
Topic moved to Shopify Discussion.
No content to show
User Activity
Hey, @bellebespoke!
Ash here from the Shopify team. Welcome to the Shopify Community!
To achieve what you're looking for, a product options application sounds like it would be the perfect solution! There are a number of great product option apps out...
04-13-2021
Hey, @MandyRenee56!
Ash here from the Shopify team. Thank you for posting your question in the Shopify Community Forums!
There are a couple ways to make bulk edits to products and variants in your store. I'll provide some details on each method belo...
04-09-2021
Very interesting!
Thank you for updating me with your findings. Were you able to check out what I mentioned in my above post with expanding the order summary to reveal the discount code field? Based on your findings, it's possible that is only true f...
04-09-2021
Hey, @MandyRenee56!
Thank you for getting back to me so quick! I visited your site on my mobile device, and I was able to see what's going on. When you reach the checkout on mobile the screen size is smaller, so information on the page is re-arranged...
04-09-2021
Hey, @MandyRenee56!
Ash here from the Shopify team. Welcome to the Shopify Community and thank you for posting your question here in the forums.
In order for the discount code field to appear at checkout, at least one discount must be active on your...
04-09-2021
At this time there is no way within Shopify to send a customer money directly other than a refund, which can only send up to the full amount originally paid. So you can give customers their money back for an order, but you wouldn't be able to give th...
04-08-2021
Hey, @Sayfox02!
Ash here from the Shopify team. Welcome to the Shopify Community!
I absolutely see why in your specific case using the variant set up built into Shopify may not be ideal. I have a couple potential solutions for you to consider. As yo...
04-08-2021
Hey, @benvolio91!
Ash here from the Shopify team. Thank you for posting your question in the Shopify Community Forums!
When it comes to refunding an order, you're correct that Shopify only allows you to refund up to the full amount paid by the custo...
Hey, @tipandnub!
Ash here from the Shopify team. Welcome to the Shopify Community, and thank you for posting your question!
In your specific situation, I can absolutely see how the variant set up built into Shopify may not be ideal. I have an idea f...
04-06-2021
Hey, @Ambientcandle!
Ash here from the Shopify team. Welcome to the Shopify Community!
I understand you're having some trouble accessing your account after trying to add your billing information. I can see that you've already opened a support ticket ...
04-06-2021
Hey, @playasanta!
Ash here from the Shopify team. Welcome to the Shopify Community!
It sounds like you're currently experiencing an issue with logging into the admin of your Shopify account. Please feel free to correct me if I'm not understanding the...
04-06-2021
Hey, @Mamasshealove!
Ash here from the Shopify team. Welcome to the Shopify Community!
I understand you're having some trouble logging into your account, and I'm happy to help out with this issue. I see you mentioned your friend was able to access t...
04-05-2021
Hey, @artemisa!
Ash here from the Shopify team. Welcome to the Shopify Community!
I understand you're having some trouble logging into the Shopify App Store, and I'm happy to help out with this. I have a few ideas as to what may be causing the probl...
04-05-2021
No worries, @shauna7084!
Thank you for your reply to clear that up. In order to remove a product tag from your list of tags entirely, you'll need to make sure there are no products with that tag applied in the Products section of the admin. Here are ...
04-01-2021
Hey, @Scootagal!
Ash here from the Shopify team. Thank you for posting your question in the Shopify Community!
Unexpected results from a code change can be a bit alarming, but I have a handy tip that should help you get your site back into working o...
My Accepted Solutions
Subject | Views | Posted |
---|---|---|
363 | 04-06-2021 07:00 PM | |
1248 | 03-29-2021 04:12 PM | |
967 | 03-17-2021 04:00 PM | |
1265 | 03-11-2021 02:57 PM | |
8114 | 03-10-2021 07:05 PM |