Ron-Anderson
Shopify Partner
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‎03-01-2024 12:27 PM
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Bio: 20+ years in product marketing and technical support.

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Thank you for clarifying. Just so there is no misunderstanding, I don't work for Shopify, nor am I justifying their position. Like you, just trying to speculate on what their position is. We're a third-party solution that works on the Shopify (and Bi...
I do appreciate the feedback, thank you. I'm confused about which parts you felt were false. Perhaps you can clarify? If I misrepresented something, I do apologize. For clarity: I agree that dedicated product dimensions would be helpful. And I absolu...
If I had to speculate, it's because, in the most general sense, product dimensions aren't required for shipping calculations. Yes, every major carrier in the world requires weight and dimensions to calculate dimensional shipping. That isn't the issue...
That's great to hear! If you have any questions or run into any issues with your Intuitive Shipping setup, be sure to contact our amazing support team through the Support page on the app. Besides email support, we also offer live, one-on-one tech sup...
Hi @Echotonemusicau,  Thank you again for your feedback. I found these links from FedEx, UPS, USPS and DHL, each of which explains how they utilize dimensional shipping, just in case I have misrepresented the process. It makes more sense to have the ...
Hi @Echotonemusicau,Thank you for your feedback and for sharing your experience. I just wanted to clarify something you said about shipping carriers and parcel sizes. I absolutely agree with you that rates are based on parcel sizes, for the reasons y...
This is a great workaround - probably a bit of work to set up by what you said, but it sounds like it's working well and will probably work for others, too. Where it may get tricky is when you have products that can go in various box sizes. Since Pro...
Hello. The Setting should be available on all products, not just new ones. There may be something specific about your configuration that is blocking it. I would recommend contacting Shopify support directly to see if they can resolve the problem. htt...
Hi Jill,I'm sorry to hear this situation has been affecting your setup. My understanding is that you did require a solution based on discount codes, which unfortunately, have never been included in the shipping information passed to us at checkout, a...
Hi @SugarNails It doesn't have to be based on weight. Shopify also lets you set conditions based on order price - i.e. the total order value. If you are looking for anything beyond that, such as product-specific prices, you would need to look at a th...
That might work! It's worth setting it up and doing a few test checkouts to make sure it behaves the way you want it to. You can indeed set up different rates by location. Let me know how it goes! I'm curious to hear if that resolves your issue. Best...
Hi Jason, Unfortunately, there is no way around this when using multiple Shopify locations. When more than one location is called upon to satisfy an order, Shopify will charge per location and blend the rates.  The reasoning behind this process is th...
With respect, @Anindita, your comments are very misleading. Shopify controls the checkout page and the order of display for shipping methods cannot be modified even with a third-party app. The cheapest will always be listed first. Yes, you can choose...
Hi @spanky1975, This is a limitation with Shopify's checkout system. Shipping methods are always listed in descending order from cheapest to most expensive. To my knowledge, there is no workaround for this. Even third-party apps like Intuitive Shippi...
Hi @Claudiodangeli, You should be able to use Profiles and Shipping Zones to achieve this. You can create a custom shipping profile for each product set that has similar shipping rates. To do this, go to your Shipping and delivery settings, then, in ...
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