There must be a way to do this but I can't seem to find. We are new to Shopify POS and recently had a good customer buy a gift for a friend. The friend then came in to exchange for something else. I ...
I have not received a solution with this via chat or email support after a week, so I am hoping someone in this community has successfully dealt with this problem. Trying to use Retail Barcode Labels...
Set up new Dymo Labelwriter 450 and trying to print 1" square labels (Dymo 30332) and this isn't showing as an option to select in Retail Barcode Labels app. What am I missing??
Is there any way to restrict the local pickup option to only be eligible for certain zip codes? We are having non-locals choosing this for online orders because it says "free". Quite a hassle to trac...
After spending some time on the phone with Dymo customer support, I learned that the Dymo Labelwriter Wireless we purchased from Shopify for our new POS system is not compatible on our iPad if any ot...
Trying to get label printing set up. We purchased the Dymo labelwriter 450 and 1" x 1" product labels. We do not have a barcode scanner, so we don't need to print the barcode. Is there any way to add...
Hello, we just switched from Microsoft RMS to Shopify POS. Going live today in store. We have existing customers with store credit balances and would like to capture that information so they can use ...
Hello, Our Shopify POS hardware will arrive on Monday. We've been using Microsoft RMS for 12 years. Is there a way to migrate or account for existing gift certificate balances from our old system in...
can anyone who is using it tell me the dimensions of the mPop cash drawer? Shopify tech wasn't able to provide dimensions. It looks tiny in the photographs. thanks.
Hello! Point me toward an existing post if this info is already out there someplace. We have been using Shopify for online sales since last April and will soon be switching from Microsoft RMS POS (we...
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User Activity

Hello,Over the past few years, we tried the Dymo label printer which kept malfunctioning, so bought the Zebra 220. Is there another alternative? Zebra wants to charge me $152 plus shipping for a second repair on this printer and I would rather buy a ...
Did you ever figure out what to do? Over the years I had bad luck with Dymo so then bought Zebra and that keeps malfunctioning as well. Hoping for an alternative - we mainly need to print small product/barcode labels. 
Has anyone found a solution to this other than buying a new iPad? This is happening to one staff member in particular. She signs in in the morning but all her sales for the day are assigned to the person who closed the night before. Thanks for any in...
so seriously now I have to go into Shopify again and re-log this? This issuper frustrating. Please fix this issue. I will go now and re-enter theissue as a problem.
Hello - did you ever get an answer to this? We have small labels (1" x .85")and everything gets cut off on the name and variant. It drives me nuts I end up handwriting the variant on each label. And there's still a bunch of blank space on each label ...
It just happened to me twice in 5 minutes - lost my info and I had to retype but before I could even save I was already logged out. This is so frustrating.
Hm. Something's not right. When I run the report as you describe, I seenothing that distinguishes manually entered vs. tap or chip transactions.There's a column for Payment Type and a column for Credit Card but nothingmore than this. Is there a place...
Is there a way to run a report showing which credit card POS transactions were manually entered vs. Tap or Insert? Our Tap & Chip 8358 is frequently (like every few hours) coming unresponsive. We got a replacement back in November so it should be wor...
oh my gosh! Thank you for this feedback. I am glad we haven't purchasedyet! Will steer clear for sure now!
Hi - we had a Dymo and it was a nightmare, constantly jamming up and the labels were very sticky, damaging some product surfaces. It finally jammed up so severely I can't fix it. Right now we are just hand-writing labels because we don't have large i...
Hi - Does anyone have experience with the USB enabled Zebra Label Printer that's currently on sale on Shopify Hardware site? We have lived with the Dymo Labelwriter 450 since June 2020 and we're really unhappy with it. It gets jammed very easily and ...
I am having the same issue since last week. Did you ever receive a response? We're having to take the reader out of its holder, turn it off, "forget" the device on the iPad and go through the whole repairing issue. Not great with customers waiting. A...
agreed this is super annoying to get notified with each in-store sale. We would prefer only notifications for online sales. Following here in case there's a solution. 
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