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Thanks, I haven't checked it again but hopefully the issue is resolved now. We use UPS pickup all the time and never had this issue so I'm sure it's a glitch. 
Is anyone else having issues scheduling a UPS pick up. When I try I get error "Available pickup dates were not found: An unexpected error occurred" Is this something with Shopify?
I found a solution here: How to set up custom and personalized products on Shopify (free) - YouTube.Hope it helps you as well!
I have the same issue. Hopefully, someone could help resolve this for us. 
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