BobsMojo
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‎02-02-2022 06:16 AM
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Having an issue with customers not being added to the abandoned checkout group. We have a 10% discount coupon set up for abandoned checkouts which is linked in our abandoned checkout email. We’ve had...
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User Activity

In addition, I'm not liking the new quantities fields. Previously, one could just click in the field and type the quantity. Now, its defaulted to a quantity of 1, so the user is required to delete the 1 prior to typing in the needed quantity. Why add...
@Clarerisa Really...please explain more about how you "never got paid off in the end."To anyone considering following the link in @Clarerisa message, I recommend severe caution. There are numerous scam 'loan' companies across the internet posting the...
Hi @essenceno1 Go to SETTINGS -> Locations  Then select your active location and change the address.   
Hi @soluk Can you answer the following questions for further detail about your shipping setup?Do you have more than one inventory location? If so, do you have the same shipping zones assigned to EVERY source location?Do you have more than one shippin...
Hi @Manenecessity There could be one or more of a few variables causing this issue.I would start by reviewing the Shopify Help Page to ensure you have your locations, products, and local pickup option setup correctly.
Hi @Timelines Yes, you will want to turn on inventory tracking. Otherwise, it is assumed there is no limit on the available quantity for customers to purchase.
Hi @tchen You can only have multiple store on one account with a Shopify Plus plan. You will have to create a 2nd account for your second store if you are on any of the lower plans.However, you CAN add the email/account login for your main store as a...
Hello @Lacey22 The shipping also takes into account your default package in your shipping settings. You can add, and set as the default package the USPS Priority Flat Rate Envelope from there: Go to your shipping settings, go down to the 'Packages' s...
Hello @shinyobjects Here is the Shopify help article for setting up shipping rates. This should guide you through the basic setup:Setting up shipping rates
Hi @Phil17 Unfortunately there's no 'way around it', and you just have to make a choice. What is stated in your shipping and/or return policy?If you have it stated in your shipping and/or return policy that the customer is responsible for entering th...
Hi @Danielexx85  There are a number of potential variables here:Is the collection set as available to the online store channel?Is/are the products within the collection set as available to the online store channel?I know you said the menu is correctl...
Hello @VoltaCreative If you go to the product setup page for each product, it will provide more information in the available sales channels section at the top right of the screen.  
Hi @LarushkaM123 You cannot add any menus to the checkout page unless you have access to the checkout.liquid template. You can only access it if you're on Shopify Plus.
Activate the USPS First Class Package service as well.
Double check your shipping zones for the non-Europe warehouses & make sure you don't have any Europe locations included.
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