paul-
Excursionist
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‎12-20-2021 10:50 AM
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A customer placed an order for 3 items, total 160 USD We shipped 2 packages, 1 of the packages got lost in the post. We communicated with the customer who requested a refund for the lost package, we...
I got this message: Your payouts from Shopify Payments are on hold Your payouts from Shopify Payments are on hold because additional details about your business are required. Your customers can s...
Can you integrate a paypal donate on shopify in anyway?
Anyone recommend an app that allows customers to book a time slot in a calendar and require and 50 usd deposit.
Everytime a buyer opens a dispute with me because of long shipping times, paypal just refunds them while the item is in transit. This means, they get a refund and the item still gets d...
customer placed order on 13 April, before we'd even processed it she opened a chargeback(within 3 days). Then on April 23rd, another chargeback was opened and I was deducted yet more m...
When I'm out and about on my phone. 2 of my 3 shopify sites will not load on my phone's 4G network, in the safari browser. They load when connected to wifi only.
I'm using oberlo, my supplier is selling products in singles. I want to create a product that's a pack of 3, but when the user orders it must go into the backend as product x 3 in order for ...
I'm looking for a simple easy to use customer support email solution with the best shopify integration. Any recommendations?
My orders for multiple items are always dispatched in multiple packages. However, shopify only allows 1 tracking number associated with an order. How to deal with this? I have hundreds of or...
Seems likes aliexpress have started to use CAINIA to track shipments. Now all of my tracking info in tracktor is broken. Anyone experienced anything like this before? previous I had map...
So I'm 1 hour into a new day, had 1 order that was 38 USD. How is this even possible that total sales is less than the order value?
I have so many deliveries simply stuck and not moving. My question is, what if the customer creates a paypal claim or calls their credit card company to get a refund? Surely there has to be ...
I recently employed someone to help me with processing orders on ali express. We use the same AE account, same IP, sat next to each other and AE is constantly asking for verification. It see...
I want to send a message to all my customers who have ordered and are awaiting a shipment a message about corona potential delays. Can someone recommend a simple app to do this?
Is it possible to do on the basic plan? or even advisable to warn my customers about potential delays prior to them ordering? I figured the best place to do it would be on the first checkout page
I imported a bunch of products into my store via Oberlo only yesterday, many hours work editing the products. Today, the seller has decided change all his variants. So what yesterday was var...
I am missing something with this. I'm sending items with ePacket but they're not showing any tracking beyond china, which seems completely pointless for my customers. Example:
I sent a customers order via aliexpress standard shipping. Quite alarmed to see on the tracking info it comes up as 'aliexpress standard shipping' at the customers end. Had no idea.
My shipment from suppliers is delayed. I need to email all my customers at once, which app do you recommend for this?
My supplier has just come to me and said orders won't be dispatched for 20-30 days. My customers aren't going to wait this long. Refund everyone? How do I contact all buyers at once who've m...
I'm positive I uninstalled these apps before their trial expired, yet they still appear in my bill. ?
I need to hire a VA to help with admin and processing orders. My question is, who does this and how do you handle VA having access to credit cards / login on aliexpress?
A lot of my time is spent repeating the same tasks, usually on the product pages. All my products are basically variants of the same thing and have the same info. Product A has 5 varia...
Is there a reason why it's not possible to order products any other way other than by name here? mystore.myshopify.com/admin/products There's no 'sort by', nothing.
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User Activity

I'm wanting to create a talent agency, but also sell merch via the same site. Can anyone recommend a theme? 
Can anyone explain this? why one product is not showing as a hyperlink?  I've checked everything and nothing looks wrong, it's the same as all my other products yet when it appears in orders, it's not linked to it's product page.
All my emails coming from the contact form have the subject 'New customer message'. How do I change this text to something better?
I have a currency selector so the user can change between currencies, the problem is: From experience AUD / CAD / NZL users often get confused because products display prices as $XX and it's not clear whether it's canadian or usd. So, how do I displa...
My store sells in multiple currencies via shopify payments, including USD and CAD. A customers ordered in CAD, then requested a change to the order. When I came to edit it, it said: "multiple currency orders can't be edited"  My default store currenc...
I created my store with my personal paypal account. It said in Shopify when I got my first sale I'd get email/instructions on what to do. However, more than a dozen sales later no emails or instructions were ever sent. I logged into my personal paypa...
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