Nov 19, 2020
I took over a shop that already had a value in the Google Analytics Tracking ID field. I don't have access to that account so I created a new one but it looks it's not as easy as just copying the new...
Nov 13, 2020
I want to use a CSV to update quantities on multiple different products but I read that I cannot update quantities on a product CSV, only on the Inventory CSV which is almost impossible to find a) th...
Sep 10, 2020
Is there a way to export my orders and include the product type field when exporting? I pull a daily pick list from the orders screen, select the unfulfilled orders, click Export and work from the C...
Jul 8, 2020
I'm attempting to set up the pop up survey after checkout for my Reseller Ratings account, but I cannot find the Thank You Page to complete the code snippet that needs to be added in my settings page...
Jun 9, 2020
The instructions under the section called Set up the regions which you are registered seem to be incorrect, here is the link: https://help.shopify.com/en/manual/taxes/us/us-tax-setup It...
Jun 9, 2020
I shipped an order to an international location, of course nothing prevented me from purchasing the shipping for more than $20 only to have it returned a month later as undeliverable (with a bright p...
Hey Shopify peeps! My customer seem to have an issue with using the gift code supplied to them in an email (or finding the email) to an order and keep asking me to apply it after the s...
Apr 25, 2020
I've recently had two customers report having problems trying to check out (only one I see might have been using an iPad). The first customer was just persistent enough to get it to work and the seco...
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User Activity
I don’t have an international shipping zone because I don’t ship internationally. The only reason the order went through is because it’s digital so didn’t require shipping. I want to disable the purchase for international orders because I don’t have ...
I no longer ship outside the US and Canada due to VAT (and outrageous shipping charges).I recently started offering a digital product as part of an online class. Someone in the UK purchased the digital ebook that goes with the class and they were ALL...
06-28-2022
It should be part of your theme settings, in your admin menu click> Online Store under Channels>Click customize on the image of your store and when the page opens with the menu to customize the shop, scroll to the bottom, there will likely be a menu ...
No, I don't think it's just your store because mine just started doing this. I guess there was a recent update as I noticed the Bulk edit for products has changed too (and I DO NOT like how that changed). I really wish that Shopify would actually imp...
Thanks for your response! And thank goodness Shopify support was availabletoday to help me resolve this as well.
I'm just curious, did you receive this email within a short time of turning on the Google Shopping app on your Shopify store? I'm familiar with SendGrid as an ESP, but I still agree that the email was suspicious and would rather receive important com...
I received this same email, Support says it's legitimate because the Ticket ID is legitimate, but the links in the email are to some sendgrid URL instead of a direct link (I get it, they want to track clicks) BUT the really odd thing is that the emai...