Hello: I've had a 10% off coupon in my shop for the past two years, but it is no longer working, and have not been able to figure out why. It is a straight discount, with no other r...
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For some reason, the image files aren't uploading.  The notice says that .JPG is not supported -- only CSV and Flow.
Hello KieranK: Thank you for your reply and assistance. I've taken two screen shots and have attached them below. Receiving 6 warnings from Google for "New Reasons Prevent Pages from Being Indexed" all at once, is alarming -- as is receiving another ...
Dear Shopify Gurus & Community: Over the past several weeks, I have been receiving several error messages from Google, primarily Page Indexing issues, which I don’t understand and have not been able to fix. Errors include for example: * Duplicate wit...
Ivy, thank you so much for your kind help and for the link.  I will follow up for sure. Thanks again.
Is there an Admin or other Shopify specialist that can answer my question above?   If I have a contact with a price that was promised for the life of the store, will Shopify breach their agreement with me and increase the monthly price?  There is no ...
Hi -- Perhaps Ivy an answer my question? When I signed up with Shopify a few years ago, it was through a discount plan -- good for the life of the store, under the contract. Does this mean that Shopify will be breaching this contract?   Thank you for...
So the assault on my shop has started again.   And the spam protection has done little to nothing to prevent what can only be described as Tortious interference with our businesses and a violation of our corporative rights. The lack of any true resol...
I'm more confused now than ever. Since Shopify has no vacation mode, I had to password protect my shop while my desktop was being repaired.  During that time, I received a Page Indexing alert from Google, with a soft 404 error message. Once I reopene...
I appreciate your reply Jason, and thorough explanation.  Last night I found another similar thread, however, I will check my payment timeline now to be sure. Also, thank you for the app recommendations. 
I'm glad to have found this post and wish I had seen it before starting a new thread, about the 50 abandoned checkouts I received last night, under the same name. I had to password protect my store for a little over a week, so if it's just a google b...
Hello: I just checked my abandoned cart file and noticed 50 abandoned orders placed yesterday -- all under the same name, but with different addresses across the U.S.  Each order also had an email that started and ended with the word "fake". I can't ...
OK, I've just heard back from Jay L. from the safety department (thank you, Jay) and it is indeed a phishing/spoof/fraudulent email. My deepest thanks to Nick and Jay for their immediate attention and reply.   
Thank you for the information, Nick.  I've forwarded the email to the address provided, and it automatically opened a ticket.  I'll report back here as soon as I hear back. Thanks again. 
I've just received an email from a Mike Pace at Shopify with addy akmeo247 from a gmail account, with "Critical Warning" in the title, stating that my account will be closed by Black Friday no less, if I don't make a new payment in an amount that I n...
@sproutedpaperco - My Admin was made accessible after submitting the form.  
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