It took nearly a month. And 12 days days since making a public post. And 3 days since it came on Shopify's radar that this post existed.  It is sad that Shopify, that used to have such great support, has become a email/chat only support system that o...

Blair, This is the response I have submitted right now to risk-operations  If you can help get this expedited, I would appreciate it. We have been dealing with this for about a month at this point. Your help is appreciated.

Blair, I have received a response from risk-operations with the same exact email as I told you I received above.I will respond to them now.

I have submitted an email message this time. Your help in getting it escalated would be really appreciated.

Blair, I have done this several times over the last several weeks. I feel like I am being ignored. That is not a nice feeling.  Your support used to be by phone and you would have one call and things would be resolved. Now, things just fester. I will...

Shopify, we would love to hear back from you. We are eager to start our business.

Hello, We have a Shopify store. It is going well. We wanted to open a second store with a different product line.  We clicked on the "+ Create store" button and created the store.  Shopify wanted us to pick a plan and we were not ready to do so. So w...